Primrose Reviews

1.3 Rating 643 Reviews

6 %

of reviewers recommend Primrose

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Metrics

1.3

Based on 643 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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I ordered some bamboos back on 31st may, checked the status, says it has been processed, payment has been taken £87.97. Have still not received the goods. I have emailed several times and tried to call but no response to either. What do o do next?

Helpful Report

Asked by Graham Comley (3 years ago)