ProSwimwear Reviews

3.9 Rating 216 Reviews

73 %

of reviewers recommend ProSwimwear

Company Reviews

Questions

Metrics

3.9

Based on 216 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How quickly does ProSwimwear resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 29% of reviewers feedback is ProSwimwear resolves customer queries in 2 - 3 hours.

Helpful Report

(3 weeks ago)

93.62%

Industry Average

“ 5 Star for customer service and best offers online. Sooo much selection. Will definitely buy again. ”

- Anonymous

“ Itook a picture of the product and asked for a guarantee because it seems that the hip has increased, and I accepted and refunded it. Despite being in Korea, I was touched by the kind customer service ”

- Chea yun hwa

“ Dealt with a problem with a race suit really quickly superb customer service ”

- Anonymous

ProSwimwear Reviews

Customer Service - Good