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QVC UK Reviews

2.6 Rating 173 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
Very few returns and I mostly bought skincare - Elemis, Gatineau, Liz Earle and L’Occitane.
posted 1 year ago - L Thomas
The caller just went on and on about sizing and getting it right - hardly any of my returns were due to sizing but he didn’t listen.
posted 1 year ago - Susan
Think the presenters are on commission as they repeat themselves over & over again about how beautiful & fantastic everything is and such amazing value. Refunds very slow postage way too expensive & have to pay for returns have stopped watching
posted 1 year ago - Anonymous
If they didn't deliver to Northern Ireland, how did the first delivery get posted, but not make it to me!!?? Why did I receive 6+ deliveries in the past!? I was offered £20 not to leave QVC when I told them I've had my fill with their recent inadequate responses and the cost of P&P and returns!! (AMAZON can post free of charge and return for little to nothing).
posted 5 years ago - Caoimhin74
If they didn't deliver to Northern Ireland, how did the first delivery get posted, but not make it to me!!?? Why did I receive 6+ deliveries in the past!? I was offered £20 not to leave QVC when I told them I've had my fill with their recent inadequate responses and the cost of P&P and returns!! (AMAZON can post free of charge and return for little to nothing).
posted 5 years ago - Caoimhin74
They advertise as offering easy pay Which is not supposed to be credit checked however they might run credit checks on you but they always say on air that we want you to return anything your unhappy with yet they’ll hold against you one item in a whole year out of 30 orders that you returned that was faulty and they’ll say that you have high returns we’re cancelling you’re easy pay.
posted 5 years ago - Anonymous