QVC UK Reviews

“ The customer service ladies are fabulous - never had a bad one and always unfailing polite and helpful, but I will be honest the quality from a lot of these brands is declining and I wonder if there is a two tier aspect that what they produce for QVC is different from their direct sales. ”

“ Truly awful customer service these days from them. ”

“ Service is so poor now, looking at these reviews I can see others feel the same. ”

“ QVC just fob you off their customer services can’t be bothered to look into where your parcel might be as it is QVC that are supposed to contact the delivery services they use for the customer which is evri ! Made my order 4wks ago was told it was at the depo then received a text from QVC that could I wait for delivery for a couple of days! That was 2wks ago,rang their customer services and was told by the women that they haven’t received any info on my parcel so they will class it as lost,I can’t re order as it’s out of stock!!! Cheers QVC for your customer care updating me NOT and screwing up 2 important Christmas presents. ”

“ Horrendous company! Selling overpriced rubbish that falls apart in no time, they use the worst courier k own to man, they can't even register a return properly which puts lengthy delays on refunds,that's if you're lucky to get a refund! Then the customer service staff raise their voices and shout over you so you'll back down yo them,they basically don't give a damn about the customers anymore, I've been left embarrassed by this company, so thanks for nothing! ”

“ Customer service were patronising and blaming me for not checking. ”

“ really bad after sales service, never get back in contact , dont care about issues. delivery costs are stupid, also most things can be found cheaper elswhere ”

“ Poor customer service and communication. Expensive postage charge with very poor delivery service through Hermes. ”

“ Its not the amount but where is their principle? Horrible customer service. ”

“ I've had excellent customer service from QVC in the past and I know times are tough for everybody just now, but they really need to address their packaging. ”