Rentalcars.com Reviews

“ I will NEVER rent from them again. Their customer service is horrible. Our flight was delayed so my car got canceled and they refused to refund me. I finally got half back but it wasn't my fault that the plane was delayed. They were so mean on the phone and had no care about the customer. Stay away! ”

“ com kept a certain amount of my money and will not refund me my money. ”

“ com said it would and they would not refund the difference I was charged. ”

“ I rented a car in september 2024, they did not manage to find a suitable car to match my request so I refused the rental. I have called over 20 times and is January 2025. Still haven't received any refund. As a side note, The refund amount it's 30% of the sum paid initially for the rental. STAY AWAY !!!! Also, the price of the insurance is even more then the price of the rental... again, STAY AWAY. ”

“ com for assistance, expecting support or a refund since the rental terms were not fulfilled. ”

“ I called the customer service after that she asked me to proceed and open up case for the refund. ”

“ Fraudsters. Booked through them, went to collect car but they didn’t have one. Customer services wouldn’t speak to me and won’t refund my money. Do not use them ”

“ They offered only a refund or a much worse car at another location, which was not even comparable to what I originally booked. ”

“ The worst is that they never refunded me the deposit I made at the Airport ($2300): When I returned the car at the airport, the car was inspected, accepted, and cleared. ”

“ I paid twice with this company. They explained to me that I did not read the conditions carefully. It’s true, I haven’t read them at all, because all companies have them more or less the same. As a result, in order to take the car I had to pay the operator again. And according to the conditions of the RC, I cannot even claim a refund. I will not use their services again and do not recommend them. ”