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Robert Dyas Reviews

2.3 Rating 708 Reviews
E
Happiness Grade
E

Delivery - Slow

47.06%
Industry Average
Customer services have twice said it is out for delivery the next day.
posted 1 month ago - Anonymous
Ordered a ninja woodfire where it gave me a option of next day delivery that was a joke i phoned about 5pm and they told md i shojld hdar by 7pm i heardnothing which they already knew that if i had known how poor customer service is id never recvomdnd fobert dyas
posted 1 month ago - David haddrell
No delivery, 5 days to investigate and a further 2 days to start getting a refund, and I only got that as I paid through Paýpal and they escalated it on my behalf.
posted 2 months ago - Anonymous
I purchased and paid for a wardrobe on 02/02/25, expecting a normal delivery process.
posted 4 months ago - Shani Rothwell
He decided that he could not live with the chair like it was and took it apart and repacked back into the delivery box.
posted 5 months ago - pollysmum
Placed my order because it said 3-5 days delivery.
posted 6 months ago - Nova Gamble
I was prepared to pick the item up in store, but saw Named Day Delivery was offered.
posted 6 months ago - Dan
It arrived both badly damaged and the damaged packaging covered so that we accepted delivery.
posted 7 months ago - Carolyn Jones
! For 2 weeks unsuccesful delivery attempts, me calling Robert Dyas customer service ( the number doesn't work propely and none answers).
posted 8 months ago - Viola Borowska
Ordered bed for it to be a failed delivery after waiting in all day, the driver went to the back of my house in the road behind and didn't even call to ask for directions. Took the day of work and had someone helping me build it for my new flat. They signed as not delivered and no way of even contacting them and the office shut at 4pm they tried delivery at 5pm. Robert Dyas sort your delivery drivers out!!!!
posted 8 months ago - Anonymous