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Robert Dyas Reviews

2.3 Rating 724 Reviews
E
Happiness Grade
E

Delivery - Slow

48.89%
Industry Average
I ordered something urgently online at Robert Dyas and today at 7pm I received an email from ‘MH Star Doncaster’ confirming ‘your parcel is with DHL and due for delivery today’.
posted 3 weeks ago - Holz
Although a refund was eventually issued (without me requesting one), what I really needed was a replacement dehumidifier urgently, ideally via next-day delivery.
posted 1 month ago - Anonymous
The outstanding item is a £77 perfume gift set ordered 2 weeks ago, it is now 2 weeks until Christmas and no update or delivery tracking number has been provided.
posted 1 month ago - Anonymous
Don't buy anything from #robertdyas Rubbish service. Ordered a TV stand and they have delayed twice delivery, over a month now with no clue of when will it be delivered. Such a bad service!
posted 2 months ago - Anonymous
Customer services have twice said it is out for delivery the next day.
posted 8 months ago - Anonymous
Ordered a ninja woodfire where it gave me a option of next day delivery that was a joke i phoned about 5pm and they told md i shojld hdar by 7pm i heardnothing which they already knew that if i had known how poor customer service is id never recvomdnd fobert dyas
posted 8 months ago - David haddrell
No delivery, 5 days to investigate and a further 2 days to start getting a refund, and I only got that as I paid through Paýpal and they escalated it on my behalf.
posted 9 months ago - Anonymous
I purchased and paid for a wardrobe on 02/02/25, expecting a normal delivery process.
posted 11 months ago - Shani Rothwell
He decided that he could not live with the chair like it was and took it apart and repacked back into the delivery box.
posted 1 year ago - pollysmum
Placed my order because it said 3-5 days delivery.
posted 1 year ago - Nova Gamble