“
At that point I phoned up customer service.
”
posted 2 months ago
- Anonymous
“
Sadly, we are very disappointed at the service we are receiving regarding our recent order.
”
posted 5 months ago
- Sara
“
Ordered brabantia rotary drier. When it arrived it was the wrong one. It came from Argos. Phoned them up to be told they would arrange for it to be picked up and only then we would receive a refund. Couldn't do an exchange and had to be reordered by us even though it was their fault. Customer service a abysmal. Still waiting pick up and refund. Won't be using this company again
”
posted 6 months ago
- John Craven
“
I rang Robert Dyas customer service the next morning to be told a load of rubbish that the item could still arrive event though I had not received an email from Evri.
”
posted 7 months ago
- Anonymous
“
Will never buy online from this company again,their returns procedure is non existent and communication via customer service in India and South Africa 🤣
They do not give you opportunity to download a returns label,shocking shocking experience.I ended up paying my own returns postage.I await my refund excuse 😏
Good bye and good riddance Robert Dyas
”
posted 9 months ago
- ""
“
I would strongly advise to purchase your items elsewhere, even if it cost a few £ more, dealing with Robert Dyas and Their customer services team is horrendous.
”
posted 11 months ago
- Anonymous
“
Robert Dyas have taken my money for an item which hasn't been delivered by Evri.
Robert Dyas customer service are useless
Avoid using Robert Dyas and Evri
”
posted 11 months ago
- SNorthcote
“
Happy with goods, but when one pane of glass shattered which I believe to be faulty, the customer service was very poor and at times inaccurate information was given. Will not purchase from them again.
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posted 11 months ago
- Anonymous
“
Don't buy anything from #robertdyas Rubbish service. Ordered a TV stand and they have delayed twice delivery, over a month now with no clue of when will it be delivered. Such a bad service!
”
posted 11 months ago
- Anonymous
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We spent almost £600 on this set and I am truely disappointed with the service we had received in handling the whole situation.
”
posted 1 year ago
- Will ranger