Robert Dyas Reviews

“ Very bad return service. It is practically impossible to return the product. I have been waiting for 14 days for confirmation from them. And still waiting. Bad service ”

“ Complained to customer service was told they would refund me,then I got an email saying take to shop,then another email saying refund. ”

“ Customer services have twice said it is out for delivery the next day. ”

“ Ordered a ninja woodfire where it gave me a option of next day delivery that was a joke i phoned about 5pm and they told md i shojld hdar by 7pm i heardnothing which they already knew that if i had known how poor customer service is id never recvomdnd fobert dyas ”

“ I recently purchased a poly tunnel from Robert Dyas, and I am extremely disappointed with the product and the customer service. ”

“ A product I bought has starred to rust after a month and the company is refusing to take any responsibility for compensation or partial refund. Terrible attitude and unacceptable customer service. Don't ever use them, extremely dissatisfied and still haven't resolved the issue despite many messages, disgusting. ”

“ Would not recommend this company- ordered a gift for family in Black Friday deals - when opened on Xmas day it was so damaged it would be dangerous to use. As we are 3 days over the return policy they are refusing to provide us with an exchange. Dreadful customer service. They don’t even deserve 1 star. ”

“ Shocking customer service. ”

“ Was buying item online, iAddis 3 arm drying pod in basket, went to pay put your code in and then it said this request quantity is not available. I phoned customer service and the woman said when she goes on it it says sold out. Funny I have 1 in basket. But just maybe. It don't count ”

“ When I phoned customer service, they told me that I did not get the deal because I didn't buy 3, I bought 6. ”