Slickwraps Reviews

1.2 Rating 317 Reviews
F
Happiness Grade
F

Refund - Difficult

0.00%
Industry Average
Then when I “proved” that it was the wrong item they told me to send it back, on my own dime, with no shipping refund.
posted 3 months ago - ""
Product took over 3 months to be delivered, reaching out to support got no response. When it finally arrived, it was just two rectangular sheets of material with no cutouts! (Macbook pro) Essentially completely unusable. Reaching out to support (again), and now have no response. I want them to send a usable product or refund my money but they do not respond.
posted 2 years ago - Anonymous
I would highly recommend you NOT do business with Slickwraps. I ordered on 12/23 and have not heard a peep. They have my money. I wanted to protect a new purchase and have since ordered with dbrand. I have used dbrand in the past and they are fantastic! I’m so disappointed in Slickwraps and just want a refund. Think I’ll get one???? Guesses???? This is gross.
posted 2 years ago - Anonymous
Don’t order from here!! It’s a joke. You will wait MONTHS for your product to arrive. If you try to cancel the order after two months of not receiving it m, they will not offer you a refund. They simply states there are no refunds and our shipping times are estimates. Don’t try to contact them, it will take you 17 days for a response.
posted 2 years ago - Anonymous
I asked them for a refund because I had been waiting for over 2 months and I can't wait for anymore.
posted 2 years ago - Anonymous
It has been 2 weeks since I placed my order and it hasn't shipped yet. I asked to cancel the order for a refund and was refused. I am going to have to file a dispute with my credit card company as they will not issue a refund.
posted 2 years ago - Anonymous
Dreadful customer service. Delivery times are triple the time (still not received) from other parcels I have received after ordering from slipwrap. Their responses are like robots rather than investigating the issue. I have filed up payment dispute for a refund due to non-delivery.
posted 2 years ago - Paul
Unbelievable BAD customer service and company responsiveness -- send photos of one of my two purchases of a wrap--one was fine the other DEFECTIVE--and I am still fighting with them to replace the defective one which costs less that $9. Sent photos, they say they dont get them...have wasted many many hours. NO REFUND FROM COMPANY. wasting time no longer. filed with my credit card company for refund.
posted 2 years ago - Anonymous
STAY AWAY....sent me a wood skin for my macbook...the adhesive at the top is not sticking...got a run around and told I could not get a refund. I asked them to send a new one and that the customer service was horrible. I was sent back an email threatening to start being horrible. Super unprofessional and rude.
posted 2 years ago - Daniel J O’Callaghan
Do not trust them or believe them...got run around as to why taking so long to receive item and no ETA and "waiting for raw materials"...and then 1 hour later I ask for a refund and was told..."it is now in the shipping department and they cannot cancel my order any more"!!! called credit card company and "clawed" back their payment when they took when ordered (as opposed to when something is shipped"!! STAY AWAY
posted 2 years ago - Anonymous