Smyths Toys Superstores Reviews

3.3 Rating 252 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
They went to Evri the following day for delivery.
posted 1 year ago - Anonymous
Hope this will help anyone considering buying online for home delivery.
posted 1 year ago - David Sedgwick
I visit the Longbridge store often or did, the Manager is extremely rude and very unhelpful and the staff bar a couple are also untrained in dealing with customer services, Getting told to go to other store because there stock wasnt down off delivery is just beyond baffling, services in store are very poor standard and certainly need a review but then so are there head office, Bring back toys R Us please.
posted 1 year ago - Mikey Smith
Tried to order click and collect, it went through as delivery! Tried to cancel the order straight away, YOU CAN NOT cancel your own order, nor can anyone at the HQ/CS Refused to upgrade to a quicker delivery, I was told it was tuff.
posted 2 years ago - Hannah
I bought a good few items online had my partner waiting in for the delivery all day as i had to work.
posted 5 years ago - Karla