“
Excellent customer service.
”
posted 6 months ago
- Frank
“
Swytch's customer service (attending communication), as far as experienced so far, is very good.
”
posted 7 months ago
- Rainer
“
With the Swytch kit installed (actually not too difficult for a 66 yo woman) and good customer service throughout the process, I have enjoyed riding my bike again with a belief that I can conquer the hills.
”
posted 8 months ago
- Anonymous
“
Customer service was great at first but every time i opened another ticket they kept closing it with helping.
”
posted 8 months ago
- Anonymous
“
Great kit, easy to fit but customer service on line was not great, so would advise a help line for customer service would be the way to go, or improve the online process. Wanted a price for a black wheel and could not get a straight answer. Order was delayed twice, not ideal.
”
posted 9 months ago
- Anonymous
“
The customer service was usually very good, especially with us being thousands of miles apart!
Swytch did end up replacing the power unit after having me try several different things.
”
posted 10 months ago
- David
“
Good and instant support, no problems with communication and service.
”
posted 10 months ago
- Christian
“
Overall, a good product, priced about right but Swytch Bike MUST improve customer service after order and improve communication with the customer.
”
posted 10 months ago
- Keith Roberts
“
A good price, Customer Service needs improving, they don't always answer the question you've asked.
”
posted 10 months ago
- Lin Gavins
“
Customer service was very quick to reply to help but don't think they got the concept that my tandem had chain on left side where pedal sensor was designed to install.
”
posted 10 months ago
- Stephen M Stivers
