THE OUTNET.COM Reviews

“ Ordered some boots to Sweden that never arrived. Awfully handled by support where they tried to ignore me. Took several months to get the money back from the delivery company. ”

“ I liked the Outnet, the variety of clothes and their speedy delivery. ”

“ Thieves is all this company are,paid for DHL 3-5 day delivery still no delivery,just wish I had read reviews before ordering.I won’t be so foolish again. ”

“ You receive an email from UPS to say that your parcel is out for delivery and at the end of the day when you have waited in, another email arrives to say that your delivery has been rescheduled!! Any returns have to be sent via UPS and when there are issues with their service UPS end up delivering the parcel back to you!! Be very carful and aware on ordering. ”

“ I have been hang up the phone two times by the customer department and lost much time on endless email exchange in order to explain that I shouldn't pay for delivery fee as long as my order was above euro 300 (shop policy free delivery for orders above euro 300). Still not refunded this fee. ”

“ I attached pictures to maje and explained in the email its unaccaptable, not only the delivery was delayed but it arrived in horrible condition. ”

“ I would have appreciated communication and a credit for the overnight delivery. ”

“ Appalling service. Paid for next day delivery. Arrived 2 weeks after. Requested refund and didn’t turn up to collect 3 times. I’m still without a refund and no compensation offered. Order from elsewhere ”

“ Customer service terms state delivery in 4-6 days. ”

“ The outnet cancelled my order and said something goes wrong with my payment or my delivery detail. ”