Tile Giant Reviews

Name: Tile Giant
Address: Bank House, 6-8 Church Street, Adlington, Chorley, Lancashire
Rating: 4.08

4.1 Rating 472 Reviews

73 %

of reviewers recommend Tile Giant

Company Reviews

Product Reviews

1,008

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Phone:

01295 233 640

Location:

Bank House, 6-8 Church Street,
Adlington,
Chorley
Lancashire
PR7 4EX

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Tile Giant 5 star review on 24th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient and delivered with care”

Helpful Report

Posted 2 years ago

“Nice product but quite a few more damaged than I would have liked. Delivery service very poor. One missed call with no message left, didn't get delivery for over a Week past predicted after chasing.”

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Posted 2 years ago

“Great staff- couldn’t have been more helpful. Good prices too. Thank you”

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Posted 2 years ago

“Good well priced tiles Very inconvenient that you can’t order grout and adhesive for home delivery.”

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Posted 2 years ago

“Huge issues with delivery service ! You should charge more for delivery for larger heavier orders so they can be delivered to the house not left on the pavement. Not everyone is young and able to lift such heavy items .Will not use or recommend you. You fall down on this.”

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Posted 2 years ago

“Tiles are nice and good quality and delivery was quick. Let down by kerbside delivery. I was fortunate to have wheels to transfer to a 4th floor property. The tiles were 25kg a packet in weight.”

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Posted 2 years ago

“There is a big selection of tiles at a reasonable price on their website. It is easy to navigate and order. The tiles arrived on time well packed; strongly recommend.”

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Posted 2 years ago

“The tiles I ordered took 8 days to arrive, & several very completely smashed, one tile was in 15 pieces. The remaining tiles were chipped & cracked. Poor packaging. Needless to say I ordered similar tiles in bulk from a competitor.”

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Posted 2 years ago

“Great service and prices”

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Posted 2 years ago

“Good pricing & even better has I happend across a short lived 20% additional flash sale discount. Delivery was free & within the stated time, the delivery driver being most helpful with placement.”

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Posted 2 years ago

“From browsing the website, to ordering and then delivery, a very smooth transaction. Would definitely purchase again.”

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Posted 2 years ago

“Excellent service today, thank u for the expertise and time helping choose the perfect tile. Definitely come back, staff are friendly and knowledgeable.”

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Posted 2 years ago

“Good service, affordable prices. Quality and pro products. Highly recommended”

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Posted 2 years ago

“Being honest I was having difficulty contacting various stores who when I did, they did not have the time to speak to me so I rang customer services and spoke to a lovely gentleman called Matt who helped me hugely in getting the tile and amount that I needed and has happily done it a second time with more to come. I work for investors and sourcing and amount is difficult but Matt saved the day....twice now. Thank you Matt!”

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Posted 2 years ago

“Good value, great customer service. Prompt delivery. Would recommend to friends.”

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Posted 2 years ago

“The customer service was very good, prior to and upon receiving the tiles. The tiles were well packaged and of very good quality. Lovely.”

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Posted 2 years ago

“I ordered floor tiles paid for them Not received them I want my tiles delivered were not informed that you were being taken over by another company I feel that I was misled”

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Posted 2 years ago

“I went to the Doncaster store wonderfully helpful staff.”

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Posted 2 years ago

“The staff in Ormskirk were very friendly and helpful. Unfortunately one box of tiles were broken on delivery to the store. We collected the tiles available and waited for a replacement. The replacement box was delivered to the wrong store causing further delay. When it eventually arrived over a week later 2 tiles were broken. Another week has passed and we still haven’t received the rest of the order. This is very poor customer service.”

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Posted 2 years ago

“Excellent service and quality far exceeded our expectations”

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Posted 2 years ago

Tile Giant is rated 4.1 based on 472 reviews