TK Maxx Reviews

4.3 Rating 290 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
- Delivery cost increased to a fiver; minimum spend £100 to get free delivery now -- used to be £75.
posted 1 year ago - Anonymous
First of all I want manger to contact me Because this is ridiculous I ordered slippers on Monday 20th of June waiting for it to come max end of the week per Saturday because I’m travelling on Saturday late I received an email saying I’m gonna receive my parcel on 28th of June I called the customer service on 24th they advise me to order new one and I’m gonna have it next day delivery so I’m gonna receive it Saturday before my flight Which I did and I ordered new one with next day delivery options cost nearly £7 I received an email saying my delivery gonna arrived on 27th After my flight This is a joke I called the customer service Kinza such rude person ever seen ask here about manger name she declined to give it to me And his email address she said this is the policy She think only her work in hospitality Reference numbers of the call cs5930732 I need assistance please as soon as Any further assistance do not hesitate to contact me Kind regards
posted 1 year ago - Anonymous
Only received a text alert twenty minutes prior to delivery. This was on a Sunday, and we were getting ready to go out. We had to delay our departure to await the parcel arriving. Too short notification, and the Hermes delivery person hammered on the glass porch window, despite a notice reading' please ring the bell!'
posted 2 years ago - Anonymous
They use hermes for delivery and i bought expensive pen on sale not arrived because lost by carrier. Basically hermes just steal them
posted 3 years ago - Anonymous
The delivery service was great and communication was brilliant.
posted 4 years ago - LLeem
second experience they gave me Two hours time slot 5 to 7pm at 7:15 i received email saying they rescheduled delivery from 7 to 9 pm means i had to cancel my Saturday evening plans and wait for them.
posted 4 years ago - Anonymous
second experience they gave me Two hours time slot 5 to 7pm at 7:15 i received email saying they rescheduled delivery from 7 to 9 pm means i had to cancel my Saturday evening plans and wait for them.
posted 4 years ago - Adam