“
- Delivery cost increased to a fiver; minimum spend £100 to get free delivery now -- used to be £75.
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posted 1 year ago
- Anonymous
“
First of all I want manger to contact me
Because this is ridiculous
I ordered slippers on Monday 20th of June waiting for it to come max end of the week per Saturday because I’m travelling on Saturday late
I received an email saying I’m gonna receive my parcel on 28th of June
I called the customer service on 24th they advise me to order new one and I’m gonna have it next day delivery so I’m gonna receive it Saturday before my flight
Which I did and I ordered new one with next day delivery options cost nearly £7
I received an email saying my delivery gonna arrived on 27th
After my flight
This is a joke
I called the customer service Kinza such rude person ever seen ask here about manger name she declined to give it to me
And his email address she said this is the policy
She think only her work in hospitality
Reference numbers of the call cs5930732
I need assistance please as soon as
Any further assistance do not hesitate to contact me
Kind regards
”
posted 1 year ago
- Anonymous
“
Only received a text alert twenty minutes prior to delivery. This was on a Sunday, and we were getting ready to go out. We had to delay our departure to await the parcel arriving. Too short notification, and the Hermes delivery person hammered on the glass porch window, despite a notice reading' please ring the bell!'
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posted 2 years ago
- Anonymous
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They use hermes for delivery and i bought expensive pen on sale not arrived because lost by carrier. Basically hermes just steal them
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posted 3 years ago
- Anonymous
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The delivery service was great and communication was brilliant.
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posted 4 years ago
- LLeem
“
second experience they gave me Two hours time slot 5 to 7pm at 7:15 i received email saying they rescheduled delivery from 7 to 9 pm means i had to cancel my Saturday evening plans and wait for them.
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posted 4 years ago
- Anonymous
“
second experience they gave me Two hours time slot 5 to 7pm at 7:15 i received email saying they rescheduled delivery from 7 to 9 pm means i had to cancel my Saturday evening plans and wait for them.
”
posted 4 years ago
- Adam