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Toolstation UK Reviews

3.7 Rating 687 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.00%
Industry Average
All your stores should have the knowledgeable staff that my Leeds 9 store has, great service too đź‘Ť
posted 1 week ago - Kirk needham
Fantastic service from Martin in the Elgin store, couldn’t be more helpful, polite and knowledgeable! Great service and as front line service represents Toolstation extremely well.
posted 2 months ago - Anonymous
Excellent service from John at Burton on Trent Toolstation. Friendly, helpful and chatty. Helped me source new battery for my home alarm and let me take it out of the box to double check I had the correct unit. Home, fitted and working. One happy customer!
posted 2 months ago - John
Excellent Customer Service, Charlie @ Rhe Elgin Store, Knew Just What I Was Looking For And Was Able To Advise
posted 2 months ago - Sarah
Lee at Beverley Tool station, is so polite gives good service everytime we visit the Branch!
posted 6 months ago - Philip Moore
I recently bought some DIY items from Toolstation at Chalk Farm Road, the experience, and the customer service was top notch. Emmanuel was extremely helpful, and it made my experience so much better. Emmanuel was very respectful and greeted with smile.
posted 8 months ago - John Jacobie
Bamber Bridge store excellent service manager Lynn asset to toolstation staff always welcoming and happy to help great customer service every visit
posted 10 months ago - Anonymous
Great range of products, all very keenly and competitively priced, and with click and collect service, it was easy to place my order and collect it within an hour.
posted 11 months ago - Mark Jefferies
Great customer service very friendly staff, smethwick branch was very helpful and efficient. I highly recommend going there. Thank you for all your help.
posted 1 year ago - Mo
Great service from Kojo in Acton tool station. Really looked after us. Manager Faisal was also very helpful Showed us all the options and helped us get a deal wherever there was one offered.Love the team here. Will recommend! 5stars!
posted 1 year ago - Anonymous