Virgin Trains East Coast Reviews

3.80 Rating 5 Reviews
80% of reviewers recommend Virgin Trains East Coast

How would you rate Virgin Trains East Coast ?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Efficient journey to get me to London"
Helpful Report
Posted 3 months ago
"on time and nice staff. my carriage recently had no air con on a very hot day but they provided free water bottles."
Helpful Report
Posted 4 months ago
"Very reasonable price Aberdeen to London. Quick booking process,"
Helpful Report
Posted 4 months ago
"I Had a problem collectimg train tickets on the day of my journey because I didn't have the correct debit card I booked the tickets with but, the staff at the station were all brilliant and sorted my travel to my destination. I then had to speak with the customer service team about my return tickets and although it took a little while to sort, they did sort it and again was very helpful."
Helpful Report
Posted 1 year ago
"Over priced tickets and when something goes wrong eg putting in the wrong date it is impossible to go back and make changes without incurring more expense. So far it has cost me over £600 for 2 returns Inverness to York. when speaking to East coast they are completely uninterested and say that I pressed enter so it is my fault. The website for changes to ticket dates is confusing in their favour."
Helpful Report
Posted 1 year ago
Virgin Trains East Coast is rated 3.80 based on 5 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Get ready for our phone call!

We'll call you shortly. If you'd like to speak to us right away, please just call us on +1 213-325-5109 .

Alice, Customer Support
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This