“This company has a wide range of bikes available at a very reasonable price. They deliver quickly and for free on most orders. Unfortunately, they use Yodel for delivering their bikes and this has led to deliveries being delayed and arriving damaged on the two occasions I have used the company. Wiggle does not have a contact telephone number and you have to contact them via their limited contact form. You are then waiting for a response up to 12 hours after a request is submitted. Their advisors have only been able to help me on one occasion and have unfortunately been very unhelpful whenever else I have contacted them. I think this is a "you pay for what you get situation". I would be reluctant to buy anything but small accessories through them again.”
“The only place I'd use to order my cycling bits due to the website being so easy to use and the customer service/visibility through the order process.”
“Where to start with Wiggle. Great pricing, easy website. Easy to deal with if there are any questions and a large range.
Delivery times are sensational.”
“We ordered multiple items, one large and several small things, as we have done several times. It is always accurately picked and packed almost immediately and despatched within hours.
They are competitive on price and keep their site spot- on regarding stock levels, so you don't have that frustrating experience of ordering stuff only to get an email 24 hrs later telling you it's out of stock, or waiting a week to ten days to find it never gets delivered. You know who I'm talking about,, SigmaSport!!”
“Great service every time I buy from Wiggle.
I find their super easy returns service lets me buy more stuff knowing that I could return any time in the next 12 months for free (not that I have had to though).”
