Woolworths SA Reviews

1.5 Rating 366 Reviews
B-
Happiness Grade
B-

Customer Service - Good

74.50%
Industry Average
Got helped by a lady named Hannah Colete in Woolworths at mall @ reds. Absolutely amazing customer service from this lady. She was willing to do anything to make my shop at Woolworths perfect.
posted 3 weeks ago - Anonymous
Good service received from Sizwe on Monday morning, 22 Jan 24, at WW boardwalk PE, at the coffee bar! Thank you!
posted 3 months ago - Nasreen Moosa
We met Payal who works in the shoe department and I must commend her on her excellent customer service skills.
posted 4 months ago - Annaliza Pillay
goodday today I visited woolworths mall at carnival and i was assisted by Mpho in the man section she really gave me a good service i was looking for mans slim fit golf tshirt and she went all out so that i can get proper size and even went as far as to check at which stores i can get the sizes that i wanted since you were out of stock id like to thank mpho and the cashiers as well i cant remember her name she was welcoming and she also gave me a good services i didnt get the colours of the tshirt that i wanted but i was happy with the good service they gave me keep it up!
posted 5 months ago - Andile Tshabalala
Received excellent service at woolies Walmer Park, on Sunday morning, 8th Oct 23, from and Morne Herman and Rochandra, who kindly assisted us with a garment to be returned. What a pleasure to be served by them! Thank you! Mrs N Moosa
posted 7 months ago - Mrs N. Moosa
Received excellent service at woolies Walmer Park, on Sunday morning, 8th Oct 23, from and Morne Herman and Rochandra, who kindly assisted us with a garment to be returned. What a pleasure to be served by them! Thank you! Mrs N Moosa
posted 7 months ago - Mrs N. Moosa
Dont expect Sity60 level of service delivery.
posted 9 months ago - Keegan
After having shopped at three stores at La Lucia Mall on 21/6/2023, myhusband and I went to the Woolworths restaurant for lunch before purchasing groceries from the Woolworths Food section. As usual we had to leave our trolley outside the restaurant. To our horror we found our trolley had been taken by the time we had finished lunch. Very upset, I enquired from the person in charge of the trolleys who very kindly and politely told us to inform the manager as the shop has cameras, which we did. Mr Nathi (surname unknown), took my details and as soon as we arrived back home, I was informed that the trolley and its goods had been recovered in the grocery section. Someone had taken it to do their shopping and had left our items in the trolley. Thank you Nathi for your promptness and thank you to the gentleman at the trolley section for your concern. What lovely service you gave us!
posted 10 months ago - Dr E T Grossi
I have always loved Woolies, for the good quality food and for the fantastic service.
posted 1 year ago - Anonymous
Happy with Tshegogatso's customer service @greenstone mall
posted 1 year ago - Thato Melon