XLN Reviews

2.7 Rating 269 Reviews
B-
Happiness Grade
B-

Customer Service - Good

74.51%
Industry Average
Quick and easy service and a polite person
posted 3 years ago - Anonymous
Very quick and helpful service as always
posted 3 years ago - Anonymous
Thank you to Abbie today. As always great service from XLN, even mistakes are sorted out quickly and courteously.
posted 3 years ago - Anonymous
excellent service from Abbie today. One happy XLN customer
posted 3 years ago - Shirley Laura Finlayson
Very fast and friendly service!
posted 3 years ago - Jolanta
Since XLN set up my phone and broadband the service has been fantastic. Just used the live chat facility to update my bank details and was probably the best live chat I have used. Abbie was amazing on the live chat
posted 3 years ago - Stuart Murray
Isabelle was very informative, polite and helpful. Very happy with the service provided today.
posted 3 years ago - Anonymous
I have to be honest I was pretty fed up when I first got in touch as felt let down with the company and service provided.
posted 3 years ago - Gail Davies
I contacted XLN through the webchat service and connected to Keziah who answered straight away. Really helpful, fixed my issue with no problems. Very quick.
posted 3 years ago - Anonymous
Excellent service.
posted 3 years ago - Shan