“Excellent communication and a very supportive team; email responses were quick and professional. The only downside was being asked for extra information every few days, without a clear upfront checklist of everything required. Overall, a great experience and I would recommend them.”
Dear Rita,
Thank you so much for your thoughtful review. We are glad our team could support you and that our responses were quick and professional. We appreciate your feedback about the upfront checklist and will work on making the required information clearer from the start.
“Quick service which was very helpful when needed documents notarised and legalised quickly. However, they did not confirm receipt of my original documents sent to them until I reached out on their website's live chat and spoke to Maria Zudikova. She was very helpful and responsive, confirming they received my documents. I sent the documents via first class mail on Tuesday which reached them on Wed. They got the apostile end of Thursday and posted it back to me by Friday morning.”
