“Myself and my wife have bought various bits of clothing and kit from Adventure Rider. It's one of the best online shops around for service, stock, and shipping. Everything arrives neatly packed and in good time. Returns are easy and refunds are processed quickly.
When choosing some of our items we watched the indepth videos that Andrew films and I have to say that it really influenced what we bought, by giving us the knowledge to make informed choices for the right products for our needs. Michael and Louisa - Adventure Bike Collective”
“Great service from start to finish. I bought a Klim armoured shirt, and when the stitching came apart after just three days, Urban Rider handled it brilliantly under warranty. Izabela was great, and Max quickly sorted out a replacement in store. Outstanding customer service from a team that really looks after its customers.”
“I have purchased a couple of items from this company which I had to send back for various reasons, support been very helpful with good communication. So far, so good”
“Ordered boots on Tuesday with delivery on Thursday before the weekend Didn't arrive on time so have to contact customer service, who discovered they have the proper size for me in stock Took another 3 days Monday to get confirmation email with my order cancellation, then return money after a week AWFUL SERVICE AND EXPERIENCE”
“Purchased An Airoh Commander 2 adventure helmet with blue iridium visor from Adventure Rider online.
Excellent helmet, very comfortable. Great service, good communication and delivered promptly to my door.”
“Great Company to work with when ordering clothing or footwear. Always keen to answer your questions prior to purchase to help with sizing resulting in happy customers getting what they want and limit returns although always happy to exchange or refund should that be required.”
“I ordered the Rev'it Discovery GTX boots in two different sizes (EU46 and EU47) and they both arrived securely packaged a week later. I wanted mid height touring/mild adventure boots that I could fit under my Klim Marrakech trousers and even with the BOA adjuster, shin plate and my big calves they didn't cause an issue. I'd previously tried the Rev'it Expedition boots and that would not have been possible; the Expeditions are more in the boot style. I just wish that manufacturers would provide more shin flap adjustment as not all of us have chicken legs. The toe box is lower than my current Forma Adventure boots so I'm hoping no gear shifter adjustment will be required. I've yet to try them on long journeys and in the rain, but judging from reviews I needn't worry. I'm normally a size 11 UK and the EU46 fitted fine. Easy returns through DPD within a couple of days and credited back to my account a day later! Excellent service from Adventure Rider and I would highly recommend.”
“Purchased a Klim helmet which unfortunately didn't fit quite right. The returns process was straightforward enough and refunded quite quickly. Great service but just a shame the lid didn't fit!”
“Great price for my zero fit top, and very prompt and efficient service too. I was kept updated on progress of my order all the way through the process which was very helpful. All in all, I was extremely happy with the way Adventure Rider dealt with my order.”
