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American Candy Co Reviews

2.6 Rating 526 Reviews
C-
Happiness Grade
C-

Delivery - Average

57.85%
Industry Average
Was very disappointed with our latest order from American Candy. Have ordered before with no problems. However some of our items were out of date - not listed as such on the website. Our moon pies were out of date mere days after we made the order and before the order was shipped. Our mountain dew was out of date MONTHS ago. Very disappointed - short shelf life I can understand due to importing but I would expect the products to still be in date on delivery
posted 5 months ago - Anonymous
Parts of delivery paid for and not recieved. Contacted 3 times to be ignored. Will never use again
posted 5 months ago - Tracey Birbeck
Delivery was quick however I had 3 items missing from delivery. I have emailed at least 3 times over the past 4 weeks and had no reply or solution.
posted 5 months ago - Gemma Tildsley
Terrible customer service next day delivery isn't next day
posted 5 months ago - Emily Price
One item was missing from my order. I emailed and a week later nothing apart from confirmation they have my complaint and can take 2 days to respond . Also I chose delivery that according to their website should of had the items with me on Wednesday...I needed them for the Friday to bake cake for husbands party on Saturday...they arrived midday Saturday
posted 6 months ago - Kerry And David Jackman
Terrible company paid for next day delivery and order arrived late with multiple missing items, i have tried emailing on numerous occasions to get a refund and no one ever replies which is unacceptable.
posted 6 months ago - Faye Povey
I ordered with next day day delivery and double checked all the requirements yet it didn’t come next day and when I emailed I did herevbaxk after I gave them the order number
posted 6 months ago - Anonymous
Paid for next day delivery at 9am, the parcel wasn’t sent for another 48 hours later! Would never use this company again, look at the reviews online!! Much better companies to buy this sort if products from
posted 6 months ago - Sarah Sahota
That's now 2 orders I have paid for next day delivery and not recieved, this time was 7 days for delivery even though i had just missed cut off on the Friday for ordering. Highly disappointed.
posted 6 months ago - MICHELLE MCKINNON
I pay for next day delivery and it never happens every single time why pay for it if you’re not going to provide the service take it off your site I ordered at the weekend so Monday see it ship it .. it gets here Tuesday and it’s now Wednesday and not a word about my order !! Absolutely disgraceful service nobody ever gets back to you drives me crazy !! 😡😡
posted 6 months ago - Michelle Sapiano