“Unable to contact you about delivery. car mats delivered and returned due to courier not carrying out my delivery instructions. Unable to contact awesome car mats about my problem.not good customer relations”
Hi Susan,
Thank you for your patience, apologies once your order is with the courier, it is out of our hands.
We have just checked and proof of your order shows as "delivered" with image on your doorstep, on the same day (Friday 3rd Dec) you did write this 1-star review.
We are looking to change couriers so this delay will never happen again. I hope you can shop with us again, we always strive to offer an outstanding service.
All the best,
Awesome
Hi,
We can only apologise that you have not received your order yet. Further to the email we have sent you, this was due to the courier requiring a contact telephone number to arrange delivery with you for Northern Ireland. Once you provide this, we will expedite your delivery.
All the best,
Awesome
