“Badesofa is like lying down on a cloud! I couldn't love this bath pillow set more! It relaxed me, and felt like the most support I can imagine on my joints. It really took me to another place!”
“I first ordered one foot pillow and the extra large back pillow, well, the back pillow was to big for our bathtub. I called in and within minutes, I had an exchange made by me sending them back the extra large pillow and them sending me another foot pillow. Very easy and efficient. Well done!”
Hi Andrew,
We’re truly sorry to hear about the trouble with your order, especially as you were planning to use it for a special occasion like Valentine’s Day. We’re glad to see that the replacement order was delivered successfully. Your feedback is truly appreciated, and we’ll continue working to improve our shipping experience. Please let us know if there’s anything else we can do for you!
Thank you for your patience, and we’re here to help!
Best,
Team BADESOFA
“I reached out to return my order almost a month ago, and no one from the team has reached out to me to help me with my return but they you have a 30day return policy I feel like I am being scammed.”
Hi Antione,
We’re really sorry to hear about the trouble you’ve faced with your return request. It’s concerning to us that you haven’t received a response, and we truly understand how frustrating that can be. We’ve just reached out to you via email to resolve this and have sent a return label so we can process your full refund. Thank you for your patience, and we appreciate the opportunity to make this right!
Please reach out to us directly, and we will do our best to assist you promptly.
Thank you for your patience,
Team BADESOFA
