Thankyou for your lovely review Lynn. We are so pleased you were happy with everything associated with your order of K5’s.
Please do not hesitate to contact us if you need anything else 😊
Thank you for your review Mathieu. We’re delighted to hear you’re pleased with our bows and service. We look forward to continuing to supply you in the future 😊
“Excellent quality gift boxes and study outer packaging. I especially love the ivory colour of the gift box Q - perfect for my bridal business. Fast delivery too!”
“Box mart products have gone down over the years. They advertise in the website and let you purchase products they don’t have and then refund them. They haven’t had envelopes for voucher in stock for over 6 months and have discontinued blue ribbon and stock awful colours”
Thank you for your review, and we’re sorry for the disappointment caused.
The voucher wallet envelopes were discontinued in November last year, and we apologise that this was not made clear when you placed your order in December. We completely understand how frustrating this must have been.
As the product is no longer listed on our website, we are currently working with our IT team to understand how the order was still able to go through, so we can prevent this from happening again.
With regards to your comments about the ribbon, we are in the process of discontinuing our double-faced satin ribbons and replacing them with a more eco-friendly grosgrain ribbon range. We do offer this ribbon in a storm blue shade which may be of interest to you:
https://www.boxmart.co.uk/collections/luxury-recycled-grosgrain-ribbon?_=pf&pf_t_colour=colour%3ABlue
We really appreciate your feedback and your support over the years, and we are always working to improve both our product range and the service we provide.
Thank you for your review Melissa! We’re delighted to hear the boxes were the perfect size and ideal for keeping flowers fresh with the breathable holes.
It’s great to know your order arrived the very next day too, thanks for choosing us and we look forward to continuing to supply you in the future.
Thank you for your continued support Maria, we really appreciate you taking the time to leave a review.
We're pleased to hear you've been happy with both our service and products over the years, and we look forward to continuing to supply you in the future.
Thanks for taking the time to write your review Josh, it is appreciated and we are very grateful to have the opportunity to supply you with your graze boxes.
Thanks again! :)
“We've bought from BoxMart for 10 years and have always been happy with the service and quality of products. The live chat feature on their website is also very useful when you need help sourcing a specific item.”
Thanks for your review Daniel, it is appreciated and great to hear that we are meeting your needs in terms of quality and service. Our wonderful team are always on hand to help, so please do not ever hesitate to get in touch if you have any questions or queries. :)
“The service at BoxMart was outstanding. My order arrived the next day as promised, the boxes which our company used to provide gift vouchers attached to an 18" helium filled balloon were of really good quality, they looked amazing and I was proud to deliver them to our customers. I highly recommend this company and will definitely be sending a repeat order through to them. Well done Team BoxMart”
Hi Shiralee,
Thank you so much for your wonderful review of both our service and our hamper boxes.
We are delighted to hear that they provide the perfect way to gift your hot air balloon ride vouchers. It’s always rewarding to know our products are being used to create such special experiences.
We look forward to continuing to supply you with these boxes in the future.
Kind regards,
The BoxMart Team
Thankyou so much for your lovely review Claire.
We are delighted to hear that our products tick all the right boxes for you.
Have a lovely day and please do not hesitate to contact us if ever you need any help in the future.
Thanks for your review Kerry. We are pleased to hear that you are satisfied with the quality of our boxes and the range of colours, ribbons, and tissue accessories.
Your recommendation is appreciated!