BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,447 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy. Fun to design.”

Helpful Report

Posted 2 years ago

Thanks, Penny! We like to hear it's both easy and fun!

Posted 2 years ago

“VERY PROFESSIONAL CUSTOMER SERVICE DEPARTMENT. SOOO HELPFUL!”

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Posted 2 years ago

Thanks, Reena! We pride ourselves on our customer service!

Posted 2 years ago

“great service”

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Posted 2 years ago

“Customer Service (Kirsten) was great. Helped me fix my first order correctly placed. Thanks!”

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Posted 2 years ago

Thanks, Luke! We're really glad Kirsten was able to help you and we're really glad she's with us!

Posted 2 years ago

“Chat experience with direction was great. Check out was great. Order just placed so not yet received. Stay tuned.”

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Posted 2 years ago

We know you'll love your order, Kristen! Thanks!

Posted 2 years ago

“Awesome”

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Posted 2 years ago

“Great process and easy order.”

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Posted 2 years ago

Thanks, Ashlin! We love hearing that!

Posted 2 years ago

“Amazing website, so easy to use I'm looking forward to working with boxup for many years.”

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Posted 2 years ago

Great, Ashlin! We can't wait to see you back again!

Posted 2 years ago

“online ordering and designing of the box was super easy! love it can't wait to get my boxes”

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Posted 2 years ago

Thanks, Christian! We can't wait until you get them either!

Posted 2 years ago

“It;s a wonderfull place for made your boxes”

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Posted 2 years ago

Thanks, Alexander! We appreciate it!

Posted 2 years ago

“I have no comments at this time, Thank you”

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Posted 2 years ago

Thank you for your review anyway, Sabrina.

Posted 2 years ago

“Love the editing process and that you're able to see product in 3D along the way. Very nice.”

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Posted 2 years ago

Thanks, Alexis! We want to make the process easy and useful!

Posted 2 years ago

“I love this company! Not only is it easy to design your box online, but they keep you updated with every step of the order fulfillment process, which never keeps you guessing. They also are great at catching any potential issues with your artwork. Amazing!!”

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Posted 2 years ago

Thanks, Joli! We want our customers to be informed every step of the way and be satisfied with the boxes they receive!

Posted 2 years ago

“Easy checkout and excited for these samples !”

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Posted 2 years ago

We know you'll love them, Alani! Thanks!

Posted 2 years ago

“Great process, great service! The shipping box was damaged by the carrier though.”

BoxUp 5 star review on 5th September 2023

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Posted 2 years ago

We're sorry to hear that, Kim. If you contact us at info@boxup.com, we'll see what we can do about it. Thanks!

Posted 2 years ago

“Great boxes and they typically get here before the "in hands" date. Thank you!”

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Posted 2 years ago

Thanks, Kyle! We aim to please!

Posted 2 years ago

“The site is user friendly and I appreciate that was able to reorder my box.”

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Posted 2 years ago

Thanks, Donna! We're glad you found it so user friendly and we love our return customers!

Posted 2 years ago

“Experience was great”

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Posted 2 years ago

Great to hear, Michael! Thanks!

Posted 2 years ago

“So far its been a positive experience. I have not recieved my box yet but if it comes to me looking as good as the generator made it look it will be amazing! If the box meets expectation I will be using this company for my new subscription box business. I'm looking forward to seeing my box!!!!”

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Posted 2 years ago

Thanks for the great review, Crystal! We're glad it's been a positive experience for you and we think it will be when you receive your box too. We hope you'll come back and see us again soon!

Posted 2 years ago

“Pricey”

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Posted 2 years ago

BoxUp is rated 4.7 based on 5,447 reviews