BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,446 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,446 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really! its a great service!”

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Posted 2 years ago

Thanks, Leandro! We love to hear it!

Posted 2 years ago

“so far easy to use website and design tools. Can't wait to receive my freeproof and get more made in the future!”

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Posted 2 years ago

We know you'll love it, Annalee! Thanks!

Posted 2 years ago

“very easy to design new box.”

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Posted 2 years ago

We're glad you think so, Dawn! Thanks!

Posted 2 years ago

“really easy to use”

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Posted 2 years ago

We want it to be easy, Andy! Thanks!

Posted 2 years ago

“The pop-up offering chat helps pops up a little too often. It gets annoying.”

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Posted 2 years ago

We're sorry you think so, Cecelia. We want to make sure our customers have help right away when they need it, so we want them to know we're always there for them. We hope you understand. Thanks!

Posted 2 years ago

“Very easy thanks for discount code”

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Posted 2 years ago

You're welcome, Shantrice! We're glad you found it easy!

Posted 2 years ago

“Easy and my product is perfect”

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Posted 2 years ago

Great to hear, Sherri! We want them all to be perfect!

Posted 2 years ago

“Very easy to order some ample boxes to get our product moving”

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Posted 2 years ago

Thanks, Janine! We love helping businesses succeed!

Posted 2 years ago

“easy to use design software, and great prices.”

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Posted 2 years ago

Thanks, Lily! We want both to always be true!

Posted 2 years ago

“LOVED the easiness of this website!”

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Posted 2 years ago

Thanks, Macy! We want it to be easy!

Posted 2 years ago

“Joshua was extremely helpful, patient and kind with me. He needs a promotion!”

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Posted 2 years ago

Thanks, Asoniti! We're so glad Joshua was able to help you! We'll definitely let him know how impressed you were with his service!

Posted 2 years ago

“Always quick and easy reorder, thanks BoxUp!”

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Posted 2 years ago

You're welcome, Deb! We love working with you!

Posted 2 years ago

“Easy to use”

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Posted 2 years ago

“Great website. So easy to order. Thank you. Can't wait to receive my order. Shipping is very expensive though.”

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Posted 2 years ago

We're glad you were happy about your order, Aimee. We try to keep our shipping prices as competitive as possible. Sometimes that is not low enough for our customers, but we are always looking for new shipping options. Thanks!

Posted 2 years ago

“Easy process”

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Posted 2 years ago

“N/A”

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Posted 2 years ago

“GOOD”

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Posted 2 years ago

“There were issues with your phone system which i totally understand but I was suppose to get a call (ticket produced) but no one ever reached out.... I finally called and got my questions answered. The only reason you did not get very good is because of the no call back. System was easy to use once I talked to someone about specific questions.”

Helpful Report

Posted 2 years ago

Suzanne, we're sorry about the phone call. We have been having a little trouble with our phone system, but we think it's been resolved. We're glad you were able to get the help you needed!

Posted 2 years ago

“Love the page”

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Posted 2 years ago

Great to hear, AIdhe! Thanks!

Posted 2 years ago

“amazing customizing workspace”

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Posted 2 years ago

Thanks, Booker! We want to make it easy for our customers to customize their boxes!

Posted 2 years ago

BoxUp is rated 4.7 based on 5,446 reviews