BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,419 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Site to design just what you need. Customer Services is awesome!”

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Posted 9 months ago

“Great design Tool”

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Posted 9 months ago

“easy process to design a custom box, great support and pricing as well. Awesome!”

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Posted 9 months ago

Hi Neil! Thank you for your review! We're thrilled to hear that you found the process of designing a custom box easy and that our support and pricing met your needs. Your satisfaction is our top priority! If you have any more projects in mind or need assistance in the future, don't hesitate to reach out.

Posted 9 months ago

“Site is easy to use!”

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Posted 9 months ago

“ty”

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Posted 9 months ago

“Facil el proceso, espero quede bonita”

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Posted 9 months ago

“easy, quick and good support via chat, quick and not toooo expensive :)”

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Posted 9 months ago

“Fast Systems”

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Posted 9 months ago

“so far so good!”

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Posted 9 months ago

“It was great to have a free proof. The processing times are long, so I selected rush shipping, though I would have preferred to save some money on this. The custom design tool was very helpful. It would be helpful to also have guidelines on how high the resolution of pictures and logos needs to be.”

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Posted 9 months ago

Hi Sebastian! Thank you for your thoughtful review! We're glad you found the free proof helpful and that the custom design tool served you well. We understand long processing times can be a concern, and we appreciate your feedback on shipping options. We'll definitely take your suggestion about providing resolution guidelines into consideration as we look to improve our services. If you have any further questions or need assistance, feel free to reach out anytime!

Posted 9 months ago

“Easy process!”

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Posted 9 months ago

“Its pretty easy to make the 3D designs”

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Posted 9 months ago

“very good”

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Posted 9 months ago

“BOXUP has been wonderful and so easy to work with and design online, and customer service is great!”

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Posted 9 months ago

Hi Matthew! Thank you for your review! We're so glad to hear that you found BoxUp easy to work with and that our customer service exceeded your expectations. We strive to make the design process as seamless as possible, and it's great to know we hit the mark! If you need any further assistance or have more projects in mind, feel free to reach out anytime!

Posted 9 months ago

“This my fifth time ordering from BoxUp! I have always been very satisfied with the quality of the boxes. I'll continue to use BoxUp as my "go-to" for custom boxes!”

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Posted 9 months ago

Hi Sabrina! Thank you for your review! We're thrilled to hear that you've had such positive experiences with us and that our custom boxes have consistently met your expectations. Your loyalty means so much to us, and we're honored to be your go-to choice! If you ever need anything or have more ideas for future orders, we're here for you!

Posted 9 months ago

“easy to make!! can't wait.”

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Posted 9 months ago

“I had great support with my every need. I especially appreciated the1 sample box sent for approval before committing to a larger purchase. Thank you.”

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Posted 9 months ago

Hi Thomas! Thank you for your review! We're thrilled to hear that you received great support and appreciated the sample box feature. It's important to us that our customers feel confident in their choices before making a larger commitment. If you need anything else or have more questions, don't hesitate to get in touch!

Posted 9 months ago

“Thank you for prompt responses.”

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Posted 9 months ago

“I've had an outstanding experience working with this company! Their pricing is highly competitive and, in many cases, more affordable than ordering from overseas. The quality of both the print work and the packaging is exceptional. I also appreciate the option to request a free sample, only paying for shipping—it’s a great way to ensure the product meets your expectations. Highly recommended!”

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Posted 9 months ago

Hi Tonya! Thank you for your review! We're delighted to hear that you had an outstanding experience with us and found our pricing competitive. It's also great to know that you appreciated the quality of our print work and packaging. We believe in the value of offering free samples to help our customers make informed choices. Your recommendation means the world to us! If you ever need anything else, just let us know!

Posted 9 months ago

“Easy to use”

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Posted 9 months ago

BoxUp is rated 4.7 based on 5,419 reviews