BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,421 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,421 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the Design Tool - Easy To Use - I also find Katie Barton very easy and a pleasure to work with - AND - the fact that they send me a SAMPLE BOX FOR FREE is awesome so I can make sure the Layout is PERFECT before I order the boxes in Quantity. Best Box Merchant On The Planet!”

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Posted 8 months ago

Hi Thomas! Thank you so much for your review! We're thrilled to hear that you love our Design Tool and find working with Katie such a pleasure. It's great that the free sample box has been helpful in perfecting your layout. Your kind words truly motivate us to continue providing the best service possible. If you need anything else or have more designs in mind, just let us know.

Posted 8 months ago

“Great product”

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Posted 8 months ago

“Loved the ease of creating the box and the price of sample was fair. Happy they offered rush hsipping”

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Posted 8 months ago

“great checkout experience”

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Posted 8 months ago

“great customer service and very quick responses! thank you! also love your online portal.”

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Posted 9 months ago

Hi Emily! Thank you so much for your review! We're thrilled to hear that you experienced great customer service and quick responses. It's also wonderful to know that you love our online features. Your support means a lot to us, and if you ever need anything else, feel free to reach out.

Posted 8 months ago

“very easy”

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Posted 9 months ago

“very good”

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Posted 9 months ago

“I just ordered a sample mailer as I am setting up my new business. So far the ease of ordering has been great and the website super easy to navigate.”

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Posted 9 months ago

Hi Diane! Thank you for your review! We're so glad to hear that you found the ordering process easy and our website user-friendly. Your feedback is greatly appreciated as you embark on your new business journey! If you have any questions or need assistance in the future, don’t hesitate to reach out. Wishing you all the best with your new venture!

Posted 9 months ago

“Very nice designing interface! Love the free sample box too!”

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Posted 9 months ago

“easy to set up”

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Posted 9 months ago

“Easy peasy as usual.”

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Posted 9 months ago

“Templates that are actually useful! thanks!”

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Posted 9 months ago

“n/a”

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Posted 9 months ago

“It was very easy and straightforward to create a custom shipping box! Very happy with my purchase”

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Posted 9 months ago

Hi Aloma! Thank you for your review! We're delighted to hear that you found creating a custom shipping box easy and straightforward. Your happiness with your purchase means the world to us! If you need any more assistance or have more projects to tackle in the future, don’t hesitate to get in touch.

Posted 9 months ago

“Great chat support”

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Posted 9 months ago

“I had difficulties getting my order in.”

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Posted 9 months ago

“Very good”

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Posted 9 months ago

“Super”

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Posted 9 months ago

“great customer experience, very easy to use.”

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Posted 9 months ago

“The 3D rendering software for proofing is very cool! Thank you for the hard proof as well.”

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Posted 9 months ago

BoxUp is rated 4.7 based on 5,421 reviews