BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,452 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can y’all add the top flap design”

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Posted 2 years ago

Hi Siah, we've sent Heather to help you out! Let us know how we did! Thanks!

Posted 2 years ago

“Easy”

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Posted 2 years ago

“Easy to navigate great experience”

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Posted 2 years ago

Thanks, Corina! We want it to be easy!

Posted 2 years ago

“I am so pleased with the quality of the box! I have ordered more because my sample box was amazing!!!”

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Posted 2 years ago

“Easy to design and order a prototype box. Would highly recommend”

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Posted 2 years ago

Thanks, John! We like it to be as easy as possible for prototyping! And we appreciate your recommendation!

Posted 2 years ago

“Website is not user intuitive/friendly”

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Posted 2 years ago

We're sorry you think so, Brice. We try to make it as user friendly as possible, but some customers still have trouble. Please remember our customer service team is here to help! Just click on the support box and they'll be there for you!

Posted 2 years ago

“great live chat assistance with our website”

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Posted 2 years ago

Thanks, Annette. We think live chat support is very important so our users feel comfortable with their order!

Posted 2 years ago

“great service”

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Posted 2 years ago

“love the way you can see what you are designing”

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Posted 2 years ago

We think being able to see the design is very important, Jason. We're glad you do too. Thanks!

Posted 2 years ago

“meets current needs”

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Posted 2 years ago

“yay!”

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Posted 2 years ago

“Very disappointed with how customer service handled our order.”

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Posted 2 years ago

Kendra, we're very sorry you had difficulty with our customer service team. We try hard to keep our customers satisfied, but sometimes we can't make it right. Let us know how we can do better in the future! Thanks!

Posted 2 years ago

“The website was difficult and took too much time.”

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Posted 2 years ago

We're sorry you feel that way, Crystal. We try to make it easy, but some customers do have difficulty. Remember, our customer service is just a click away and ready to help!

Posted 2 years ago

“So far Heather has been great!”

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Posted 2 years ago

We think heather is great too, Michael! Thanks!

Posted 2 years ago

“great”

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Posted 2 years ago

“easy to use”

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Posted 2 years ago

Thanks, Alexander! We think so too!

Posted 2 years ago

“Love this platform, extremely user friendly.”

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Posted 2 years ago

We want it to be user-friendly, Mark! Thanks for using us!

Posted 2 years ago

“Loving Boxup! The best and easier process for branding your mailers. Thank you!”

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Posted 2 years ago

Thanks so much, Rosa! We want it to be easy and we also think we're the best!

Posted 2 years ago

“great experience, easy process!”

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Posted 2 years ago

That's how we want it to be, Joli! Thanks!

Posted 2 years ago

“excellent but the first box should be cheaper to be able to view prior to buying in bulk”

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Posted 2 years ago

Hi Cynthia. There are promos we offer which can reduce or even make your first proof order free with shipping! Check out our promos page! Thanks!

Posted 2 years ago

BoxUp is rated 4.7 based on 5,452 reviews