Bpost have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their delivery.
“
This policy of dishonesty is disgraceful. There were 2 adults in the house this morning specifically waiting for a delivery which you claim you attempted. Simply not true and not the first time either. Please stop treating your customers with contempt.
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- Anonymous
“
You pay for delivery at home and they do not want to do their work! Very poor service.
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- Jane
“
package delivery system is way too fast, delivery men do not read their communication preferences, so a lot of deliveries go wrong, even you pay extra costs for home delivery, service is not the same as the price you need to pay for it.
”
- Anonymous
“
Mensen laten hier enkel reviews achter als ze ontevreden zijn, dus ik doe het tegengestelde ;) Ik gebruik al jaren Bpost en heb nog nooit problemen gehad. uitstekende service!
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- anon