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Bpost Reviews

1.1 Rating 208 Reviews
C-
Happiness Grade
C-

Delivery - Average

55.56%
Industry Average
Worst delivery service in Europe. Absolutely unreliable and inaccurate.
posted 2 months ago - Anonymous
This policy of dishonesty is disgraceful. There were 2 adults in the house this morning specifically waiting for a delivery which you claim you attempted. Simply not true and not the first time either. Please stop treating your customers with contempt.
posted 6 months ago - Anonymous
You pay for delivery at home and they do not want to do their work! Very poor service.
posted 9 months ago - Jane
package delivery system is way too fast, delivery men do not read their communication preferences, so a lot of deliveries go wrong, even you pay extra costs for home delivery, service is not the same as the price you need to pay for it.
posted 1 year ago - Anonymous
After two failed delivery 'attempts' last week (I was at home all the time and they could have just put it into the mailbox - which they did the third time), I decided to avoid problems and asked another item to be delivered directly to a postal point.
posted 1 year ago - Anonymous
changes dates of the delivery last minut because of some lazy and scummy sorting and slow systems i would love to share a screenshot but i dont see how, chat support still sounds like an ai when you ask to be connected to an agent. next time i wil pay more or pick another option to not use Bpost
posted 1 year ago - Anonymous
After 2 weeks no delivery, tracking app said there was no content in the package.
posted 1 year ago - Anonymous
be and then they delivered it on the day they sent the notification for delivery so you are not at home 🤣special kind of stupid.
posted 1 year ago - Nataliya Syarova
My parcel (expensive equipment) was not delivered, even though Track n' trace told me otherwise, my signature on receipt was falsified, surely signed by the deliverer himself. Once I contacted Bpost, they had no solution, they didn't even know which delivery person to contact. Unheard of fraud and incompetence! It's just a shame we can't put a zero on it. Run away and choose another delivery company!
posted 2 years ago - Axel de Roy
I buy online quite often and I only have provlems with delivery when it’s Bpost. Worst delivery company ever, I need to follow up every day and they still manage to loose my parcel once, and id it’a not lost it take double the time for it to arrive.
posted 2 years ago - Lams