Bpost Reviews

“ This policy of dishonesty is disgraceful. There were 2 adults in the house this morning specifically waiting for a delivery which you claim you attempted. Simply not true and not the first time either. Please stop treating your customers with contempt. ”

“ You pay for delivery at home and they do not want to do their work! Very poor service. ”

“ package delivery system is way too fast, delivery men do not read their communication preferences, so a lot of deliveries go wrong, even you pay extra costs for home delivery, service is not the same as the price you need to pay for it. ”

“ After two failed delivery 'attempts' last week (I was at home all the time and they could have just put it into the mailbox - which they did the third time), I decided to avoid problems and asked another item to be delivered directly to a postal point. ”

“ changes dates of the delivery last minut because of some lazy and scummy sorting and slow systems i would love to share a screenshot but i dont see how, chat support still sounds like an ai when you ask to be connected to an agent. next time i wil pay more or pick another option to not use Bpost ”

“ After 2 weeks no delivery, tracking app said there was no content in the package. ”

“ be and then they delivered it on the day they sent the notification for delivery so you are not at home 🤣special kind of stupid. ”

“ My parcel (expensive equipment) was not delivered, even though Track n' trace told me otherwise, my signature on receipt was falsified, surely signed by the deliverer himself. Once I contacted Bpost, they had no solution, they didn't even know which delivery person to contact. Unheard of fraud and incompetence! It's just a shame we can't put a zero on it. Run away and choose another delivery company! ”

“ I buy online quite often and I only have provlems with delivery when it’s Bpost. Worst delivery company ever, I need to follow up every day and they still manage to loose my parcel once, and id it’a not lost it take double the time for it to arrive. ”

“ Bpost has been very slack with their mail delivery service! After 10 working days, I still have not received my bank card within Belgium! My bank had sent it out 10 days ago and I still have not received anything! Not sure if my card will ever arrive or if it has been travelling the world! And with my family's experience, it took them 10 working days to receive registered mail! ”