“Sales person was knowledgeable and direct me to the correct updated version of my ball. The price was fair and the shipping was fair. It arrived sooner than I thought.
John”
“I ordered three white can lightbulbs for my kitchen and foyer ceilings. When they arrived, they were orange! Obviously, orange lights would not work in my home, so I asked to exchange them for white. I was told they could not be exchanged, so I would have to return them and place a new order. I was sent a return authorization, but no prepaid address label. I wrote back and requested a label and was told I could not get one, and I would have to pay for return shipping myself. So I paid $11.00 to send the bulbs back. I paid $19.95 for these bulbs, but when I received my refund, it was only for $9.00! I was livid! Bulb Connection would not exchange the bulbs (which was the right thing to do) probably because they wanted me to pay for shipping AGAIN when I ordered the white bulbs. I wrote them and told them I would not be ordering the white bulbs, and that they had just lost a customer. BUYER BEWARE!!!”
“Quick shipping; delivery by FedEx within expectations.
1 of 8 flourescent tubes broken (F32/T8/TL850)--lots of bubble wrap around tubes but nothing between the tubes. Got 9 of 10 ordered 7.5S11C and 1 bulb base--no broken glass in package!?
Prices can't be beat”
“It was exceptional service going beyond what I normally receive these days. Surprised that anyone would actually call me back and provide additional information for a purchase that I was inquiring about. I will definitely remember to contact Bulb Connections for any future purchases. Thank you”
