“Horrible service. Very expensive, with lots of upsells. I said my divorce would be done in 6 months, it was super easy. Yet it's taken over a year. They just pass the buck and tell you to move on. Even when you sign up for their BS $40 a month fee.”
“Maya is totally unrealistic and unwilling to honor the company policy around refunds. She I sister that I was not due a refund because I answered some of the questionaire. The payment was made 5 mins prior to me educational and was denied against their company policy.”
“THIS COMPANY IS THE WORST AND THE employees are not capable of doing their job. When you call on the phone, they are rude they are sarcastic and they have no business answering the phone! They should be fired and people putting the forms together they should be fired too!”
“This third party is the absolute WORST you could choose. Do not go with them!!! They will rip you off, take their time 'processing' your paperwork, which in return makes you wait while you continue to pay the next months bill and the ones there after.
You cannot view your papers, your status or even get a question answered unless your paying the monthly service fee.
I hired an attorney and she was in shock of the paperwork they had me sign, submit and pay for when none of it was necessary for an uncontested case! I have spent thousands of dollars and waited many months if not over a year now for me to have to file the paperwork on my own (which is what you will ave to do after the Platinum experience is complete), all for a divorce that has no children, property or finances that needed to be dealt with.
I've asked for a refund that they won't grant, must be in the FIRST 30 days of creating a profile with them. 100% Satisfaction Guarantee is a complete lie!”
