Cocuun Limited Reviews

Name: Cocuun Limited
Address: Ergo Building, Bridgehead Business Park, Boothferry Rd, Hessle, East Riding of Yorkshire
Rating: 4.35

4.4 Rating 94 Reviews

84 %

of reviewers recommend Cocuun Limited

Company Reviews

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Phone:

01482739711

Email:

victoria.austin@cocuun.co

Location:

Ergo Building,
Bridgehead Business Park, Boothferry Rd,
Hessle
East Riding of Yorkshire
HU13 0GD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent job done by everyone 👍”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic review, We are thrilled to hear that you are happy with the work done by our team. Your review means a lot to us, and we’re proud to have such dedicated people on board. Best wishes, Team Cocuun Limited

Posted 6 months ago

“Cocuun fitted me solar panels and battery storage. They helped me set up the app so I could see what I was using, and provided fantastic advice on how to maximise the benefits with having a battery too. Thank you it has made a BIG difference.”

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Posted 6 months ago

Thank you so much for your wonderful review, Eloise! We're delighted to hear that the solar panels and battery storage have made such a significant difference for you. It's great to know that our team followed process and supported you in setting up the app as well as provide helpful advice. Your satisfaction is our top priority, and we truly appreciate your feedback. Warm regards, Team Cocuun Limited

Posted 6 months ago

“Installation team were well organised and efficient. Left garden clean and tidy from debris”

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Posted 6 months ago

Thank you for your glowing review, Mrs Gray. We're thrilled to hear that our installation team was well organised and efficient, leaving your garden clean and tidy. We strive to provide nothing less than the best for our customers, and your feedback reinforces that commitment. Warm wishes, Team Cocuun Limited

Posted 6 months ago

“Service and staff very polite”

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Posted 6 months ago

Thank you for your kind review! We’re delighted to hear that you found our service and staff polite. It’s our goal to ensure that every customer has a positive experience, and your feedback truly brightens our day. Thank you for taking the time to review our services and people. Warm wishes, Team Cocuun Limited

Posted 6 months ago

“Great service polite service and the staff were well versed and explained what they were going to do”

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Posted 7 months ago

Thank you for your fantastic review, We're thrilled to hear that you found our staff polite and well-informed. It's always our goal to provide a thorough and friendly experience for our customers. Happy saving, with all your new energy efficiency measures installed ready for winter 2025. Warm regards, Team Cocuun Limited

Posted 7 months ago

“They were extremely polite and considerate workmen. Cleaned up after themselves and did a really good job in the process. Couldn't fault them.”

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Posted 7 months ago

Thank you for your wonderful review, Ms Morris. We truly appreciate your kind words about our team. It's fantastic to hear that you found them polite and considerate, and that they left everything clean after their work. We know sometimes it can be quite messy, but we do require our teams to clean up. Your satisfaction means the world to us! Thank you again foryour review.

Posted 7 months ago

“All the workmen were professional and didn't waste time”

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Posted 7 months ago

Thank you so much for your fantastic review, Mrs Taylor. We're delighted to hear that our workmen made a great impression with their professionalism and efficiency. Your satisfaction is our top priority, and feedback like yours truly motivates us to keep up the good work.

Posted 7 months ago

“Work was completed in a professional and friendly manor. Great work. Thank you.”

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Posted 7 months ago

Thank you for your lovely review, Mr Martin. We're delighted to hear that our team completed the work in a professional and friendly manner. Your appreciation means a lot to us, and we're grateful for your support! Best wishes, Team Cocuun Limited

Posted 7 months ago

“Very pleased with all the work men who came to my house. All very professional”

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Posted 7 months ago

Thank you for your wonderful review, Earley! We're so glad to hear that you found our team professional during their visit. Your satisfaction is our priority, and we appreciate your kind words. Warm regards, Team Cocuun Limited

Posted 7 months ago

“The work was done to a high standard and very quickly, I thought it would take about a week. It would be nice if they kept swearing down to a minimum, especially when there’s young children about.”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Mr Martin, we're delighted to hear that you were pleased with the quality and speed of our work! We appreciate your comment regarding the language, a member of our team will contact you today for further information as this is not our usual standard and we will take action to prevent this reoccurring in other households. Our sincere apologies. regards, Team Cocuun Limited

Posted 7 months ago

“Were polite and friendly”

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Posted 7 months ago

Thank you for your kind review, Mrs Wright We're pleased to hear that our team was polite and friendly. Your feedback truly brightens our day, and we appreciate your support. Warm regards, Team Cocuun Limited

Posted 7 months ago

“Very polite and courteous. Work carried out well and professionally. One little ick. They left a little bit of a mess behind them. Clear up after you lads 😌”

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Posted 7 months ago

Thank you for your lovely review, Miss! We’re thrilled to hear that you found our team polite and professional. We sincerely apologize for the little mess left behind and appreciate your feedback—it helps us improve our service.

Posted 7 months ago

“Sorted out any issues promptly.”

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Posted 7 months ago

Thank you for your review, Mr.Taylor We're sorry you encountered any issues during the instalation period, but are glad to hear that we sorted out any issues promptly for you. Your satisfaction is our priority, and we appreciate your feedback! Best wishes, Team Cocuun Limited

Posted 7 months ago

“Most workers were kind, skilled, and hardworking—great team overall. Bad organisation.”

Helpful Report

Posted 7 months ago

Miss Ray, thank you for your review. We are delighted you found our workforce kind, skilled and hardworking, I'll make sure they have that feedback. I'm sorry you have only been able to give a 2star review on on Cocuun as the bookings have been done by the client not from the Cocuun office, we have attended according to their scheduling. We will feedback to the client your dissatisfaction on the organisation of appointments/organisation and no doubt they will review their process to make it smoother going forward. Thank you again for taking the time.

Posted 7 months ago

“All service personnel were very professional and polite, and very helpful”

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Posted 7 months ago

Thank you for your fantastic review, Mr. Frazer of Cocuun Limited! We’re delighted to hear that our team was professional, polite, and helpful. Your kind words mean a lot to us, and we look forward to assisting you again in the future! We hope you enjoy the savings you'll benefit from having a more energy efficient home.

Posted 7 months ago

“They were very good,”

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Posted 7 months ago

Thank you for your wonderful review, Mrs Kelly. We're so glad to hear you found our service to be very good. We appreciate your support and look forward to serving you again!

Posted 7 months ago

“The staff were very polite, times and dates were not always correct, still waiting on bathroom vent as stopped working after 1 week, and still waiting for vents on fascias to be installed after final inspection said they were needed for air flow Kind regards Miss J Sach”

Helpful Report

Posted 7 months ago

Miss Sach, thank you for your review and brining it to our attention. I have checked our system and correspondence, and can see that you have been updated earlier today that the installer will be with you this afternoon. I trust this will resolve the issue, but should you not feel this matter has been resolved please contact the office 0333 016 0878 and Julie or Olivia will take further action. Should you wish to update your review, post resolution, we will be happy to send over again for an update - many thanks

Posted 7 months ago

“All works completed satisfactory”

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Posted 7 months ago

Thank you for your review! We really appreciate you taking the time to do so.

Posted 7 months ago

“I am very happy with everything that has been done on my property - lovely set of chaps very obliging”

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Posted 8 months ago

Thank you so much for your kind words, Mr Coleman, We’re thrilled to hear that you’re happy with the work done on your property. Our team always strives to provide excellent service, and it’s wonderful to know they made a positive impression! We have fed that back to them and they had a beaming smile.

Posted 7 months ago

“All good maybe be a bit faster overall”

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Posted 8 months ago

Thank you for your review Mr Stringer, your feedback is invaluable to us. I have investigated the point you've made on speed of installation, and reviewed the process with the installers to prevent any unnecessary delay on other installations.

Posted 7 months ago

Cocuun Limited is rated 4.4 based on 94 reviews