“STAY AWAY,
Do no waste your time, money and sweat. They rippped me off my hard earned money. Worldchargeback.com intervened and recouped my capital back to me. BEWARE!!!!”
“Looks like a fraud so far. As per the information on their website the interac e-transfer supposed to arrive to my account in 15 minutes (for RBC transfers they warned that it may take 30 minutes). It has been 6 days and I am still waiting to see my $1,500 in my Coinberry account. There is no feedback from customer support. I think I may have say goodbye to my $1,500.”
“Coinberry has cost me 10s of thousands of dollars they say a transfer will clear in 15 minutes I've had transfers take 72 hours most take well over 24 hours by the time they finally figure out a simple transfer the coin or nft your trying to buy is long long gone there customer service is also a complete joke”
“Robbery!
They stole $8000.00 from me and don't even answer their telephone. Weekend I tried to report that over $8000.00 disappeared from my account, I got automated email responses assuring me how secure my funds are since they utilize 2 factor authentication.
I'm in Vancouver, who can I report this to?”
“I have been with Coinberry since this summer and today over $8000.00 was stolen from my account. I have reached out to Coinberry's fraud department, called the customer support number and cannot get a live person. Apparently there only fraud support method is via email. I emailed them multiple times and 3 hours later received a form letter telling me how secure their platform is since it utilizes two factor authentication & that if I have have any problems to contact them for help.
That was the only "help" I received from coinberry; a form letter telling me how secure they are. Coinberry Canada is a fraud. they don't even care enough to speak with their customer reporting the theft of over $8000.00.
Mark
November 16, 2021Mar”
“Absolute trap don’t fall for coinberry and it’s trap they only have 4 crypto currency’s on there platform that you can withdraw ethurem xrp Btc and LTC all the other ones are traps it’s been 7 months since they been saying there going to add withdrawals I got finessed and bought some cardano when it’s was a $1.40 it’s $2.68 now upset because at this point I just want to sell because I don’t trust Coinberry to have my assets on there platform it’s not the places for buying crypto sorry Canada but this ones is just not it …..”
“Very friendly and helpful initially with regular phone calls, then the requests for more money started and when I refused - they lost all interest in me and I could no longer get in contact with any of my account managers and advisors. I have been waiting almost a month to withdraw funds and not getting anything until i had to reach out to chasunaltd.com who took up my case and recoup my loss from them .. Stay away from this company”
“Worst company ever. They allowed me to deposit funds and I did, just to find out later that they will not let me withdraw. Don't put your money on this scam platform, they will drive you nuts with their crazy excuses and you will never get your money back. If not for “vestige recovery. ○rg" that came to my aid and helped me retrieve my money from this useless company, I wonder what I would have done.”
“Don't ever trust this Canadian exchange
I transferred coins from Binance to Coinberry, although my transaction is Completed on Binance, but no coin is in Coinberry, I contacted the customer service and this is what they replied "Since you transferred USDT your transaction is lost and is not recoverable", no more response, I am losing 600 USDT because of these naive company, that simply could reject the transaction if it's not valid.”
“I am just glad I have all my money back from this company with the help of a recovery company cashretrieval01@ gmail, com after months of asking for withdrawals and they were denying it. I made a total deposits of 9000EUR and made a lot of profits. When I asked for withdrawals, they asked ,me to pay more which I refused and my account was closed the few days later. They stopped responding to mails and calls. I am just glad I have all my money back from them.”
“They have stolen my crypto / money, they are very quick to pass the buck as well, and when questoned ghost you like a person that owes you money, very unprofessional”
“I am very surprised how the company works
They don't have a Customer service team
Struggling for a week to download a clear picture of utility bill but been unsuccessful
Just keep getting messages but no real solution
How can anyone work on a platform without any live indicators to know where price is going
The margin buying / selling rates are ridiculous high
How can anyone make money with the rates
Most people who have opened accounts would only loose
They would have to keep a tight spread & improve their platform to encourage people
Keep away from them unless you want to loose a lot of your money”
“Had a friend recommend Coinberry. Deposited $1000 to start. Long story short is they would not deposit my money into an account and will not refund me. Half a dozen e-mails and no replies. Run as fast as you can from these crooks. Time to see a lawyer.”
“I normally don’t feel comfortable investing online but because the company I worked for downsized due to the pandemic and I was one of those affected. I had to invest the money I had left. The company I invest with refused to pay me my earning. I was so sad because I had no other money left. I was advised to contact intraresource.com and I’m glad I did because within a week, they helped me get my money back.”
“They stole my money. They auto deposited my money when I made a transfer from RBC and never funded my account. Now i cannot log in. This company is filled with a bunch of frauds!! Absolute Cheats! Filing a police complaint.
They dont pick up support lines and I ve sent emails after emails with proof of transfer and ZERO response.”
“Liars and thieves, just read the bad reviews first please
Liars and thieves and Ive just started, videos to follow. COINBERRY wastes more time protecting their criminal behavior on review sites than they do dealing with customers they victimize hourly. This company is nothing more than a custodial criminal enterprise in disguise. My opinion but go ahead and read all their reviews, BAD ONES FIRST. They must pay for the good ones since any critical thinking teaches people an honest company can never have the same amount of bad reviews as good. So they are dishonest to the bone and looky here...No phone number but an automated lie that says email to talk to a client representative. This company is a fraud hiding behind Loyd's of London Insurance and their so called Canadian Government registration. READ THE BAD REVIEWS
They accept your E Transfer then keep it! Yes they keep it. Then they play with you for weeks with generic emails and its your fault, you need to prove your identity.. REALLY after i uploaded my documents to you I need to prove I sent money from my own bank...All while you use my money and hundreds of other clients to make yourselves cash. You are pathetic and as per my 10 emails, I will see you in court. Keep my thousands you thieves!!!!!!!!!!!!!! People just read the bad reviews, I'm telling the truth, please and thank you.”
“I filed a police report this morning. They wont let me access funds and its been months. They are thieves. Here is the link to file a police report for under 5k if you are in ontario.
https://www.opp.ca/index.php?id=132
Click - skip to next step - and go from there.”
“Horrible, Slow and Incompetent service. I had an account with them prior to FINCTAC issues. It seemed to work. That said, I cannot tell you how many times I went to them with the ID requirements they say they need to meet FINTRAC regulations, and they still had my account frozen. And it takes them forever to respond with "platitudes" or requests for me to submit ID requirements again.... and again.... Then when I finally got my account unfrozen, the next working day I got a new email telling me to submit ID documents, and my account is again frozen. If you are new to or trying to find a provider, run somewhere else. Paul”
“Be very careful, I will be proceeding with this company legally. They took my etransfer funds and refuse to fund my account. The email response make no sense at all and I’m getting a copy paste response after following up.
This is thousands of dollars, my account was funded from my Scotiabank account rather than my TD account.
Both accounts are under my personal name registered with Coinberry. Obviously the emails associated with my etransfer are different for 2 banks. They are refusing to return thousands of dollars or fund my account after I’ve provided proof of transfer from MY bank account.
I do not understand your motives here or you have a generic email you send out when your intent is to steal money. Obviously your intent is NOT to prevent fraud as you guys are the ones committing FRAUD. Why do I need to stay up at night worrying about a so called legitimate company stealing my funds, they have no phone number and zero personal customer service to boot.
I suggest you do the right thing and return my hard earned money. This along with all my emails and proof of etransfer will be posted publicly on YouTube if you do not address this issue as well as a lawsuit to follow, even if it costs me more than you stole.
“ Hi Lorne,
The name on an e-Transfer funding order we received did not match the name on account. Kindly confirm the name on the e-Transfer payment along with details regarding the origin of the funds.
If you are sending funds from a business, please provide a copy of your Articles of Incorporation.
Best Regards,
Coinberry Customer Success”"
What does this mean, Coinberry Customer Success??? I’ve provided evidence it came from my bank account. This email was responded to mine in the same fashion twice in a row, as if they never even read my email. This bank account matches my coinberry account and my legal name, the email is different...How does that give you the right to keep my money??
AVOID THIS COMPANY AT ALL COSTS!!!!!!”
