Concept Direct Reviews

Name: Concept Direct
Address: Unit 13, Coldwall Industrial Estate, Spotland Road, Unit 13, Coldwall Industrial Estate, Spotland Road, Rochdale
Rating: 4.67

4.7 Rating 54 Reviews

94 %

of reviewers recommend Concept Direct

Company Reviews

Questions

Visit Website

Phone:

03330230449

Email:

sales@theithut.com

Location:

Unit 13, Coldwall Industrial Estate, Spotland Road,
Unit 13, Coldwall Industrial Estate, Spotland Road
Rochdale
OL12 7BD

Write Your review

Tell us how Concept Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Concept Direct 1 star review on 18th December 2025

Famous

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am truly impressed with the outstanding services provided by Michaelandrew and team. Their team is professional, responsive, and highly knowledgeable, delivering exceptional results with every project. The platform is user-friendly, efficient, and designed to simplify complex processes, making business management so much easier. What stands out most is their commitment to quality and customer satisfaction — they go above and beyond to ensure every client’s needs are met. Communication is clear, timely, and transparent, which builds great trust. I highly recommend Paradigm Recovery Firm to anyone seeking reliable, innovative, and result-driven business solutions. Excellent work and great experience overall”

Helpful Report

Posted 1 month ago

“The product was delivered in a timely manner, customer service was really good, would use again”

Helpful Report

Posted 3 years ago

“Delivered Laptop next day,well packaged and super easy checkout process. Will use again.”

Helpful Report

Posted 3 years ago

“Ordered a Pixel PC monitor. Well packaged, quick delivery. Would use again and recommend to anyone”

Helpful Report

Posted 3 years ago

“There were hiccups over completion of my order, over delivery by Parcelforce, and over a missing part in the box received. All through, Jay was very helpful, and the end result was very satisfactory.”

Helpful Report

Posted 3 years ago

“Ordered the epson ET-14000 inkjet A3+ printer at a great price from these guys and the deilivery was super fast”

Helpful Report

Posted 3 years ago

“This was first time and everything went like clockwork, great service , delivered fast , well packaged , 10 out of 10 .”

Helpful Report

Posted 3 years ago

“Quality product at a great price and with a super easy checkout process. Kept up to date with my order and delivered next day. Well done.”

Helpful Report

Posted 3 years ago

“Great service and communication, Fast delivery, Thank You.”

Helpful Report

Posted 3 years ago

“Cannot get this item anywhere else at a similar price to HP itself so this was an excellent purchase as HP are out of stock until September 2022. Speedy delivery and very happy with the part and will allow my MD to use the docking station rather than the charging cables the laptop comes with. This will make things so much easier for the laptop to be moved to and from work.”

Helpful Report

Posted 3 years ago

“As a rule, I do'nt do reviews however, I needed a waste toner assembly for my Canon IR Printer/photocopier rather urgently. I rang them to ensure that the model number listed on their website was correct for my machine and the person I spoke to was extremely helpful and assured me it was what I needed. When I came to purchase it, it took me 3 attempts to finally pay, as their system wouldn't accept my card details which I am extremely careful when typing them out, but on the 3rd attempt, it was accepted and when it came to postage I was told to do the cheapest option and he would ensure that I would get it the next day and it arrived really well packaged by lunchtime. Well done The IT Hut and thank you, and I highly recommend them.”

Helpful Report

Posted 3 years ago

“Missing a wire, spoke to someone about it and still haven't heard back. Not a great service in all honesty.”

Helpful Report

Posted 3 years ago

Hi Jade We have tried to contact you unsuccessfully on a number of occasions regarding your issue as we were unaware there had been a problem with your order. Can you contact us on 0333 023 0449 at your earliest convenience and we will make sure this is rectified immediately. Kind regards The IT Hut

Posted 3 years ago

“Good communication throughout and prompt delivery”

Helpful Report

Posted 3 years ago

“Very Helpful and understanding, Jay sent me an email personally to help me resolve an issue I had. Very kindly sent me some good will too. I am very happy”

Helpful Report

Posted 3 years ago

“Really quick delivery and great price :) really happy”

Helpful Report

Posted 3 years ago

“First class service prompt delivery and with a good quality product. will use again.”

Helpful Report

Posted 3 years ago

“Super quick delivery, came up to the office, and an incredible price. Hearily recommend!”

Helpful Report

Posted 3 years ago

“Great experience ordering from The IT Hut, was quick, easy, and kept up to date with process and delivery. Have just finished setting up the laptop and I couldn’t be happier with my product.”

Helpful Report

Posted 3 years ago

“Great item, which looked like it was second hand......as the seals were broken on the sides of the box. However on opening everything looks in great unused condition. Packaging has resulted in the reduction of 1* as this is an expensive item, it surprisingly was only shipped with the thin plastic delivery bag!!!! This has resulting in the outer box of the actual item becoming damaged, contents appears to be fine.”

Helpful Report

Posted 3 years ago

“Very nice and effucient, good prices.”

Helpful Report

Posted 3 years ago

Concept Direct is rated 4.7 based on 54 reviews