“I ordered a Christmas present online on December 8. It was in stock and the confirmation claimed it would be shipped in 7-14 days. Just before Christmas, worried it might be delayed, I started chasing Conran. My subsequent emails have all been unanswered, and the phone line just rings until it cuts off. I have now applied for a chargeback from my credit card. Wish I had never trusted Conran. They are rude and inefficient, took my money and have given me nothing. AVOID.”