“I bought a set of door panels for my ‘94 F250. They are not the exact fit of the OEM. There is paint missing in areas. The panels have been installed for almost 90 days and the paint on the padded armrest is coming off.”
We are sorry you did not have a positive experience with our door panels. If you haven't already, please give us a call so we can assist you with a resolution - our products do have a limited lifetime warranty. Our phone is 800-633-7090 and our email is customerservice@coverlaymfg.com
“If I could give this company a no star I would I orders door panels for a 94 Chevy OBS Silverado 1500 and they did not fit at all. The bezel for the electric windows would not go in and I sent many pictures in and customer service acted like it was rocket science to put a door panels on saying I didn’t have it pushed in all the way in the correct spots when it could not be do to it not being made correct. The holes did not line up it fought me the whole way and so did customer service for (3) days trying to explain they didn’t fit and I would have like to exchange them for some that did fit maybe I got some that were lemons but after going back and forth threw emails for days I no longer want to deal with coverlay again. Also with me installing the door panel the paint was already coming off of them so how would they do after months or years?!”
Coverlay Response:
We apologized for this issue. It was discovered that we had sent a faulty door panel where the switch cut-out was not correct. After inspecting, we reached out to the customer to let them know there was an issue with the panels and offered them a full refund or a replacement. They chose the replacement, and as far as we know, we have not heard back from them. - Customer Service Team.
