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Currys PC World IE Reviews

1.5 Rating 215 Reviews
F
Happiness Grade
F

Refund - Difficult

24.24%
Industry Average
As a result, I submitted a claim for a refund and return of the item, but this request has just been ignored also.
posted 2 weeks ago - Dave
The only option offered by Currys Business was to arrange collection from a one of their 'business hubs' located some 10 miles away! When I told them this was not logistically possible they told me the only option was to arrange a refund.
posted 2 months ago - Anonymous
Avoid Avoid , 0 Customer service. Order went missing ,No refund ,No replacement. Weeks later no Response. Lawsuit time. Absolutely disgraceful Company. Borderline Fraudsters
posted 7 months ago - Andy Conlon
Received a call from man (refused to tell me his surname) from the depot advising me that they could not arrange a collection / refund.
posted 7 months ago - David Heimann
Tv delivered broken currys refusing refund or replacement because I didn't open the box within 48 of delivery ...it was a present in black friday sale ...several store visits and hours on the phone no body helping ...Do not buy from these there cowboys am now 700 down and stuck with a tv screen that's black ...
posted 8 months ago - Nathan wattam
Took it back to store to be told there was no exchange or refund as the packaging had been opened! Was then told that I should have tried it on in store…it was a surprise gift!! They then offered £64 for it (£229 paid 2 days before) Absolutely disgusted and now stuck with a watch that doesn’t fit and over £200 out of pocket! Curry’s you should be ashamed of yourselves, absolute theft 😡😡 At the very least you should be telling your staff to make sure the customer knows before they buy, if it was bought online there would have been no problem!! Please explain the difference and make it make sense.
posted 8 months ago - Lisa Ault
Under the consumer act, I have the right to request for a refund or replacement if a repair hasn’t been successful.
posted 8 months ago - Anonymous
" I contacted customer service, and they informed me that it would take 3-5 days to process the refund.
posted 8 months ago - Anonymous
Asked for a delivery refund.
posted 11 months ago - Anonymous
I bought a laptop from your store I realised when I got home that i couldn’t use it as no router or land line so after five days took it back to the store and asked for a refund but because I’d undone the outside seal I hadn’t even taken it out the box they said i couldn’t return it.
posted 1 year ago - Anonymous