Currys PC World IE Reviews

1.4 Rating 137 Reviews
F
Happiness Grade
F

Refund - Difficult

28.57%
Industry Average
Avoid at all costs Parcel lost between Currys warehouse and DPD sortation facility. No answers to email, cancellation/refund forms (product never shipped), phone calls.
posted 3 weeks ago - Anonymous
I ordered a microwave online their was no sign of it being delivered so a week later I rang to which they cancelled due to long processing that was almost a month ago I’ve been emailing constantly asking for my refund to which never replied so I’ve been constantly ring still asking for my refund to which I was told it’ll be in my bank in so many days but still no sign of my refund I’m seriously thinking of taking this further
posted 1 month ago - Anne Cullen
Was very rude, I returned fridge and got a refund.
posted 1 month ago - Anonymous
Contacted their Facebook messenger requesting a refund MULTIPLE TIMES and they will not issue it.
posted 2 months ago - Anonymous
Two hours later I contacted them again and was told by another staff member that they had no record of me ever contacting them concerning a refund.
posted 3 months ago - Anonymous
Customer service couldn't care less and wouldn't even process a refund citing that we don't have a specific number (not on our receipt or emails).
posted 3 months ago - ""
Disgraceful company. Customer service is shocking. Received a cooker with something missing so can't use it. Didn't have a cooker for Christmas day. Can't get a refund. They are robbers. Look up the comments on Facebook and trust pilot and here. Do not order from Currys. Read reviews first is you don't believe me!
posted 4 months ago - ""
I ordered Nintendo switch on the 4th December for Santa present I thought it was sent from Ireland has the website is .ie turns out it’s a uk dispatch and now DPD uk lost the parcel because Currys gave them the wrong address even though all the information on my receipt is correct and a week before Christmas I have had to buy the item again in Smiths and now I’ve been told I have wait 14days for an investigation on the missing parcel even though the item never left the UK DPD sorting office. My advice is avoid currys online because the Irish stores are saying online is different to the web site so when they mess up you spend along time on the phone with no one who can do anything. Down 380euro waiting for them to investigate there mess up before I’ll get a refund
posted 4 months ago - Anesh
None existing customer service, got delivered a faulty washing machine and one month later still got no help to solve this issue. Still waiting for replacement or refund. Never again will I buy in Curry's
posted 11 months ago - Anonymous
The have no respect for customer care and when I demanded a full refund they advised it will take 21 days to launch an enquiry with the courier who stated it was delivered when it was not.
posted 1 year ago - Peter Ledden