Currys PC World IE Reviews

“ Avoid Avoid , 0 Customer service. Order went missing ,No refund ,No replacement. Weeks later no Response. Lawsuit time. Absolutely disgraceful Company. Borderline Fraudsters ”

“ Received a call from man (refused to tell me his surname) from the depot advising me that they could not arrange a collection / refund. ”

“ Tv delivered broken currys refusing refund or replacement because I didn't open the box within 48 of delivery ...it was a present in black friday sale ...several store visits and hours on the phone no body helping ...Do not buy from these there cowboys am now 700 down and stuck with a tv screen that's black ... ”

“ Took it back to store to be told there was no exchange or refund as the packaging had been opened! Was then told that I should have tried it on in store…it was a surprise gift!! They then offered £64 for it (£229 paid 2 days before) Absolutely disgusted and now stuck with a watch that doesn’t fit and over £200 out of pocket! Curry’s you should be ashamed of yourselves, absolute theft 😡😡 At the very least you should be telling your staff to make sure the customer knows before they buy, if it was bought online there would have been no problem!! Please explain the difference and make it make sense. ”

“ Under the consumer act, I have the right to request for a refund or replacement if a repair hasn’t been successful. ”

“ " I contacted customer service, and they informed me that it would take 3-5 days to process the refund. ”

“ Asked for a delivery refund. ”

“ I bought a laptop from your store I realised when I got home that i couldn’t use it as no router or land line so after five days took it back to the store and asked for a refund but because I’d undone the outside seal I hadn’t even taken it out the box they said i couldn’t return it. ”

“ I explicitly said that I just wanted a refund at this point as I'd had to buy a new printer, and they finally (two weeks later) sent me a voucher without responding to any Comms except my email to the CEO to ask for my info. ”

“ Ordered online using a gift card went over 24hr and no email to say it’s ready despite the stock being available. Drove down to store to be told it’s a glitch I need the gift card refunding which takes up to 10days and I have to purchase the TV again in store! Dave the manager was useless and walked away! So I’ve had to buy the TV to await a refund then return to store to refund back to me and use the voucher to purchase it! What a joke! Dave the manager is a useless man with no customer service ability and I can only describe him as a wet wipe! ”