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Currys PC World IE Reviews

1.5 Rating 228 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
Ordered a phone nearly 2 months ago - wrong phone delivered twice already and at the time of typing this, the correct phone still has not been delivered - unbelievable contempt for customers - & each time the wrong phone was delivered , it was treated as a "returns situation" , as if I had ordered the wrong item and even now I don't understand why correct/paid for item has not been delivered and my emailed queries are being ignored.
posted 2 months ago - Anonymous
I returned a smart watch for the second time within 6 months and I asked the guy who was working “was there a problem with this particular brand and did they get many returns?” to which he replied “ it’s a cheap watch you get what you pay for” I was stunned he said that and with other customers in earshot too !! he’s a great ambassador for Curry’s and the watch company isn’t he ? Needless to say I won’t be purchasing anything in Curry’s again.
posted 7 months ago - Anonymous
They change their prices after promising a lower one to you, and do not stick to the 14 day returns they claim. Staff will also lie to you about products just to get some money out of you. They are dishonest, and will not stick to their word. Support is useless, both their number and their emails. They just mess you about and waste your time.
posted 1 year ago - Anonymous
I contacted DPD and was advised the name of the person who signed their receipt when the tablet was returned and also that they could easily provide Currys with photographic evidence of the item placed in a Currys Returns Trolley.
posted 2 years ago - Anonymous
In this instance should there be no fault with the item and the issue is down to preference we would not be able to offer a return of the product as per our returns policy.
posted 5 years ago - Michael K