Day Owl Reviews

“ We purchased this bag as a Christmas gift for my father, but had a delivery issue with Fedex that resulted in our backpack being stolen. Nina at Day Owl was so kind and did a wonderful job helping us resolve the issue and rapidly sent us a replacement in time for Christmas! Truly above and beyond customer service, and the backpack itself is phenomenal. 10 out of 5 stars! ”

“ UPS delayed delivery 2 or 3 days after it was put on the truck and it was out for delivery. ”

“ These bags rock! I had a backpack pro from a year ago and wanted to try out another size and the delivery was quick! Unfortunately the size was not the best fit, and customer service was wonderful in helping me get a return and pick another size, they were efficient, accomodating and just awesome! ”

“ Easy purchase and delivery experience. ”

“ Then, received notice delivery would be between 4:15-6:15 pm next day and someone would have to sign for it. ”

“ Pretty good at following up with the delivery information. Such as date of delivery, tracking number etc. ”

“ Great experience from start to finish. The delivery was prompt and expectations on when it would arrive were clear. The product is fantastic and these bags were awesome gifts! Great bag, great design, great story, and looks cute. This a great organization run by great people and I'm happy to support it! ”

“ Only five stars?!? Clearly, you’re 10+! From shopping to shipping & delivery was so quick! A small -more than satisfactorily handled- hiccup and I’m happily toting my work life around in the most sustainably stylish way. ”

“ Easy to use web-site and fast, efficient delivery. ”

“ easy purchase, quick delivery ”