“
My second order with Day Owl, plus great response from customer service!
”
posted 4 months ago
- Anonymous
“
Service was ok at best. Had issue with size of product and return was easy but you have a restocking fee and they dont refund shipping. While I understand the policy it still leave me out 20 bucks. Will not look at this company again in the future.
”
posted 6 months ago
- Randall Hinds
“
Very fast shipping, customer service responded quickly
”
posted 10 months ago
- Emily Miyazawa
“
I’ve been extremely pleased with with the customer service. The bags are high quality. Day Owl for life!!
”
posted 1 year ago
- Wendy Bailey Steward
“
We purchased this bag as a Christmas gift for my father, but had a delivery issue with Fedex that resulted in our backpack being stolen. Nina at Day Owl was so kind and did a wonderful job helping us resolve the issue and rapidly sent us a replacement in time for Christmas! Truly above and beyond customer service, and the backpack itself is phenomenal. 10 out of 5 stars!
”
posted 1 year ago
- Faith Liu
“
Great customer service from Nina! She responded to my question about sizing really quickly and retroactively applied my new customer 10% discount when I mentioned that I had forgotten to use my code.
”
posted 1 year ago
- Anonymous
“
good customer service
”
posted 1 year ago
- Anonymous
“
Love the SlimPro. Amazing customer service.
”
posted 1 year ago
- Anonymous
“
Great product, great service
”
posted 1 year ago
- Anonymous
“
Day Owl used UPS, the absolute worst shipping service for customer service.
”
posted 1 year ago
- Carol Layng