ddipp Reviews

Name: ddipp
Address: Plumtree House, Stockcroft Road, Haywards Heath, Balcombe
Rating: 4.93

4.9 Rating 123 Reviews

98 %

of reviewers recommend ddipp

4.9

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07769912664

Email:

mark@ddipp.me

Location:

Plumtree House, Stockcroft Road, Haywards Heath
Balcombe
RH17 6LL

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ddipp 5 star review on 14th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with my questions, and quick to respond.”

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Posted 1 year ago

“Sadly Royal Mail let you down and after 2 weeks they still haven't contacted me which lead to you having to send me another coat via DPD which arrived the next day. Thankyou”

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Posted 1 year ago

“Good service and hoodie”

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Posted 1 year ago

“Excellent service - prompt delivery and great item”

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Posted 1 year ago

“The best customer service and a fantastic product. One very happy customer.”

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Posted 1 year ago

“Excellent product, delivered very quickly! Would definitely recommend ddipp to friends.”

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Posted 1 year ago

“Speedy delivery. Great product.”

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Posted 1 year ago

“So lightweight and cozy. It helped me warm up after a short February swim in England.”

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Posted 1 year ago

“Great product. Kudos!”

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Posted 1 year ago

“Sea Monster review.... Ordering was easy, I had a few queries and Melissa was really helpful. Arrived well packaged. I ordered size S/M and I am a size 12, length is just below knees, plenty of room for changing underneath. The robe is really light and plushy on the inside. I also have a heavier robe but was looking for something lighter for packing to take away and this robe packs down well. The material is not as robust as my other robe and I'm also wondering if I made a mistake with my colour choice - Aqua. It is gorgeous but now I'm worried about keeping it clean! A darker colour won't show marks so easily. It is a lovely colour though so hopefully it'll wash well if it gets marked. If I could change anything about the Sea Monster, I would do away with the zip off sleeves and add zip fastenings to the pockets. That aside, this is a lovely changing robe that has already kept me cosy and I'm looking forward to taking it on swim adventures with me.”

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Posted 1 year ago

“I contacted ddipp online customer service to enquire about product colour. I saw someone wearing a beautiful light, stone/beige colour robe... and one of the pictures on the site looked you have it. asked your colleague via chat whether this beige colour still exists... he said it's the 'storm grey' colour in the colour options list. I asked if he is sure that a beige/stone colour wasn't discontinued/... because i can see one on the site and another in soft grey too. he said, no it's the storm grey one. so i ordered it. the item arrived this week but it's completely grey... not at all the beige i expected - your colleague made it sound like they are the same thing. they are not. disappointed with the colour, and disappointed I have to pay a return fee... esp since i asked about the colour history. it is also enoumous for an S/M, uncomfortably huge (I'm 5ft5 and size 8).”

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Posted 1 year ago

“Great service, brilliant product.”

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Posted 1 year ago

“Read about the product in the 220 Triathlon magazine.”

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Posted 1 year ago

“Very easy to book and speedy delivery! Really pleased with quality, would recommend!”

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Posted 1 year ago

“I’ve used my coat several times already pre and post a sea swim and it more than lives up to expectations. I can’t imagine life without it. Thank you 😊”

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Posted 1 year ago

“Only just received my dry robe so waiting to see how it performs”

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Posted 1 year ago

“The team at Ddipp was very helpful getting and order to the US. You can’t go wrong with them.”

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Posted 1 year ago

“Great service and wonderful product”

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Posted 1 year ago

“Really good customer service with excellent communication and follow-up. Would not hesitate to recommend.”

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Posted 1 year ago

“Great coats. We use them for country walks. No need to get wet! Service was really friendly and helpful, particularly when I had some problems with the website. Just want to know what DDIP stands for.”

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Posted 1 year ago

ddipp is rated 4.9 based on 123 reviews