ddipp Reviews

Name: ddipp
Address: Plumtree House, Stockcroft Road, Haywards Heath, Balcombe
Rating: 4.93

4.9 Rating 123 Reviews

98 %

of reviewers recommend ddipp

4.9

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07769912664

Email:

mark@ddipp.me

Location:

Plumtree House, Stockcroft Road, Haywards Heath
Balcombe
RH17 6LL

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ddipp 5 star review on 14th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Super speedy delivery. My sea monster is amazing. It's everything I hoped for and more. I ordered s/m which is perfect size for me (18) highly recommended. Thankyou”

Helpful Report

Posted 9 months ago

“Sea Monster review.... Ordering was easy, I had a few queries and Melissa was really helpful. Arrived well packaged. I ordered size S/M and I am a size 12, length is just below knees, plenty of room for changing underneath. The robe is really light and plushy on the inside. I also have a heavier robe but was looking for something lighter for packing to take away and this robe packs down well. The material is not as robust as my other robe and I'm also wondering if I made a mistake with my colour choice - Aqua. It is gorgeous but now I'm worried about keeping it clean! A darker colour won't show marks so easily. It is a lovely colour though so hopefully it'll wash well if it gets marked. If I could change anything about the Sea Monster, I would do away with the zip off sleeves and add zip fastenings to the pockets. That aside, this is a lovely changing robe that has already kept me cosy and I'm looking forward to taking it on swim adventures with me.”

Helpful Report

Posted 1 year ago

“FAb customer service when i had lots of questions!!! And the coat is amazing, I'm a plus size lady and was worried that a large/XL wouldnt fit, it did. I can get my arms in but it is a slight struggle to get the swim suit off, but douable. But i wouldnt change it as the quality is excellent, the inbuilt pack for travelling is genius and its so so warm.”

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Posted 8 months ago

“This arrived on Thursday morning and I pretty much haven't taken it off. Sea swims twice a day. Best robe ever. The quality and comfort are second to none!”

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Posted 10 months ago

“Great colour,very lightweight,very comfortable, fits really well,really impressed with the coat, recommended to friend and would really recommend to anyone that's thinking about getting one of these coats. Small to medium would fit up to about a size 22 women's.”

Helpful Report

Posted 11 months ago

“Sadly Royal Mail let you down and after 2 weeks they still haven't contacted me which lead to you having to send me another coat via DPD which arrived the next day. Thankyou”

Helpful Report

Posted 1 year ago

“I contacted ddipp online customer service to enquire about product colour. I saw someone wearing a beautiful light, stone/beige colour robe... and one of the pictures on the site looked you have it. asked your colleague via chat whether this beige colour still exists... he said it's the 'storm grey' colour in the colour options list. I asked if he is sure that a beige/stone colour wasn't discontinued/... because i can see one on the site and another in soft grey too. he said, no it's the storm grey one. so i ordered it. the item arrived this week but it's completely grey... not at all the beige i expected - your colleague made it sound like they are the same thing. they are not. disappointed with the colour, and disappointed I have to pay a return fee... esp since i asked about the colour history. it is also enoumous for an S/M, uncomfortably huge (I'm 5ft5 and size 8).”

Helpful Report

Posted 1 year ago

“Really good customer service with excellent communication and follow-up. Would not hesitate to recommend.”

Helpful Report

Posted 1 year ago

“Great coats. We use them for country walks. No need to get wet! Service was really friendly and helpful, particularly when I had some problems with the website. Just want to know what DDIP stands for.”

Helpful Report

Posted 1 year ago

“Fabulous dry robe. I saw it first at the South of England show and was told then if I tried it on I’d know I couldn’t do without it. I knew that, too, but finances at the time were tight, so, with fingers crossed, it was put at the top of my Christmas list. Just a few months later I have the cosiest, most practical and attractive dry robe imaginable!”

Helpful Report

Posted 1 year ago

“Great warm coat, especially love the built in bag to store (so can’t lose it) and the option to have short or long sleeves. Would be great to get some further colour choices.”

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Posted 1 year ago

“Love the coat but too big for me need a youth one, hopefully coming in soon had to give mine to my daughter”

Helpful Report

Posted 1 year ago

“Love the material and colour. Pockets in the perfect place. Thank you”

Helpful Report

Posted 1 year ago

“Costumer Service was gold standard!!! Even with the post strike it arrived on time The team kept you in the loop all the way through to the coat arriving at our door. Cannot fault the service. Thank you.”

Helpful Report

Posted 1 year ago

ddipp is rated 4.9 based on 123 reviews