“AVOID. Unreliable and rude. Booked taxi was 20 mins late, so had to get a lift off someone as I had a train to catch. The phone line was unavailable so couldn't cancel. Then the taxi driver rang up and had a go at me, and when I tried to explain, hung up on me. Shocking service.”
“Used these taxis a long time and always give a tip on the journey now I've moved out of Burnley they don't cover my area yet been told they did won't ever be using Delta again”
“Have almost no chance of getting a cab before 9am, as most of their drivers do not bother to start until after this time and then go on to complain about not having much work and needing to work late. They need to get more drivers on early, give them incentives to do so or something, because letting them pick their own times leads to lazy workforce.”
“Plate number 89 for delta is a dixkhead, driving on wrong side of the road taking filter lanes then cutting across traffic forcing people to slam on, guys an absolute tool”
“A very unreliable company. On Saturday we had a 90 minute appointment at a playground from which we missed more than half hour just waiting for our car. I understood that maybe they were busy and I made an appointment for our ride home 3 hours before, but guess what? I was waiting another half hour, having a 3 year old with me and being pregnant . The customer service was very bad. I called them after 10 minutes of waiting in the rain and the only thing that they were able to say was “we are very busy at the moment “ . I keep thinking what would have happened if I had to catch a flight or I had to attend another very important appointment.”