Dentocare Reviews

Name: Dentocare
Rating: 4.63

4.6 Rating 1,885 Reviews

91 %

of reviewers recommend Dentocare

Company Reviews

Product Reviews

593

Questions

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Phone:

020 8459 7550

Email:

sales@dentocare.co.uk

Location:

Unit 14 Iron Bridge Close, Iron Bridge Business Park, London
NW10 0UF

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Dentocare 5 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the product discription is very good the onely weak thing no mention whether the price is for is per individual item or a pack containg six in a pack? Hence the small order I placed with you”

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Posted 4 years ago

“Pleased with the ordering and delivery of Fixodent.”

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Posted 4 years ago

“Great prices!”

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Posted 4 years ago

“Reasonably priced quick delivery”

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Posted 4 years ago

“Excellent speedy service”

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Posted 4 years ago

“This company are an absolute disgrace, i received an envelope with 2 tubes of expensive fixative in, the envelope had been torn wide open, one of the tubes had been tampered with, which i class as a hazard and refuse to use, i cannot believe Royal Mail would even consider delivering it in this state, i sent several emails to the company showing photos and demanding they change the items, they NEVER REPLIED TO ANY OF MY MAILS, in the end i got nasty with them via email and still no reply, i see on there webpage they state " NO QUIBBLE RETURN POLICY" That is totally false advertising because they obviously do not accept any complaints, i feel i have been cheated and wasted my £13 which i think is totally unacceptable, i had a valid complaint, photos to back this up, notified customer services numerous times and just wanted the items changed, not a refund, i am 73 years old and seeing the tube had been tampered with did not know if someone may have injected something in there as the world is now full of some weird people and was not going to take any chances, please do not write back and say emails never sent as i have copies of them, i think 19 in all!!!!”

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Posted 4 years ago

Dear Customer Thank you for your review. As the customer services manager, I take messages about failed contact very seriously. I have checked our email system and cannot find an email from you from the email address that we have on your account (you may have changed this). I am sorry to hear that you have had an issue with the delivery of your order, we take every effort to pack the orders so that royal Mail can deliver these safely to you, but in this case, it does appear that both Dent-O-Care and Royal Mail have failed on this occasion. I will arrange for a full refund on your order for you. Kind Regards Dave

Posted 4 years ago

“Product good although price has risen a lot since my previous purchase. New sticks came in a lot of packaging; is it all essential?”

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Posted 4 years ago

“Products as described and arrived quickly.”

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Posted 4 years ago

“Good prices bit slow delivery this time”

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Posted 4 years ago

“Arrived promptly and as described”

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Posted 4 years ago

“All good, found web site a bit difficult to follow this time but it may be pandemic head!!! Thankyou very much! I’m sure I shall be ordering again.”

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Posted 4 years ago

“Always prompt service- well packaged - the ONLY mouthwash that doesn't make my teeth brown and is so effective if I get a sore tooth or gums.”

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Posted 4 years ago

“Excellent service, arrived within2 days.. can’t really fault Product is fantastic”

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Posted 4 years ago

“Good products at sensible prices”

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Posted 4 years ago

“Great value and a good web site”

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Posted 4 years ago

“The item I purchased is EXACTLY what I was expecting so it’s perfect for me, it was also delivered on time. So I really can’t fault anything about Dentocare.”

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Posted 4 years ago

“Easy to order, great website, order arrived quickly. Happy”

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Posted 4 years ago

“All perfect : Website Ordering method Product Price Delivery time 😀🙂👌 Thank you”

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Posted 4 years ago

“I never received the product and didn't get a reply to my email.”

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Posted 4 years ago

Hello Ana, Thank you for your review. We have taken a look at our records and can see that your order was shipped on the 24th of September by Royal Mail 2nd Class post. You should have received this by now. As this is not the case, we can only assume that the parcel has been lost by Royal Mail. We apologise for this inconvenience and would like to help resolve this issue as soon as possible. Please could you get in contact with us by email or phone, where our customer service team would be able to help you by providing you with a replacement or a refund? Thank you and once again we apologise for this, Dent-O-Care Team 🦷

Posted 4 years ago

“They sent what I ordered. So far so good!”

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Posted 4 years ago

Dentocare is rated 4.6 based on 1,885 reviews