Dentocare Reviews

Name: Dentocare
Rating: 4.63

4.6 Rating 1,885 Reviews

91 %

of reviewers recommend Dentocare

Company Reviews

Product Reviews

593

Questions

Visit Website

Phone:

020 8459 7550

Email:

sales@dentocare.co.uk

Location:

Unit 14 Iron Bridge Close, Iron Bridge Business Park, London
NW10 0UF

Write Your review

Tell us how Dentocare made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dentocare 5 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took much longer than I was expecting to receive my order so my son was without orthodontic products for nearly a week.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We are very sorry about this. Your order was shipped on the 19th of April, the same day as it was made, via Royal Mail 2nd Class. Unfortunately, as this corresponded with the Easter period, this may have caused some delays with the delivery of your order. Nevertheless, we hope you and your son are satisfied with your new orthodontic products. Once again, we apologise for this inconvenience, Dent O Care 🦷

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Fast efficient service fair price”

Helpful Report

Posted 3 years ago

“Very happy with the service and prompt delivery. Only comment is that regarding the discount code there is not any Information regarding when it is issued or how a loyal customer applies for the code. I have been a loyal customer for years but have never been given a code or asked to apply for one.”

Helpful Report

Posted 3 years ago

“Quick delivery”

Helpful Report

Posted 3 years ago

“Easy to use site and swift delivery”

Helpful Report

Posted 3 years ago

“Do not buy from here. I made order £32 and received only half of my order and they charged me for the unavailable items as well. I checked my account.I been waiting 10 days for my order to arrive. Emailed them but no answer. Really disappointed.”

Helpful Report

Posted 3 years ago

Hello, Thank you for the review. We are very sorry about this. I have checked our records and can see that you were only charged for the items that have been shipped. Sometimes it may take a while for the initial payment to be reversed and the new charge to appear on your bank statement. Nevertheless, I have informed customer service of your case and they will be double-checking to ensure that this new value has gone through. Please do get in touch with us via phone if you require any further assistance or if the payment has still not been corrected within the next few days. Again, we are incredibly sorry about this inconvenience. Dent-O-Care Team

Posted 3 years ago

“Advised against using denture cleaning products containing bleach, I found it difficult to find a product up to the job, especially as I drink strong tea. Numerous unsuitable purchases along, I was starting to despair until I happened upon the Dentocare product "Secure". All I can say is the very short epithet WOW! It outshines every other product I have tried. Delivery of said purchase was quick, considering I ordered just before the Easter break. Very, very pleased and will be back again.”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Clear site. Very quick to send out order. Product just the thing I need and was having difficulty finding in chemist shops. Very impressed.”

Helpful Report

Posted 3 years ago

“Ordered on the website without incident. Delivery was on time and as stated. Product in Mint condition. Bravo Dent-O-Care!”

Helpful Report

Posted 3 years ago

“Very prompt delivery!”

Helpful Report

Posted 3 years ago

“Part of my order was out of stock but they shipped what they had without discussion. When I queried this they said they had mailed me but I had not received it. Funny I got all their other mails including one encouraging me to write this review of the product they failed to deliver.”

Helpful Report

Posted 3 years ago

“Easy to order online or by phone the items required. Delivery within specified time. Very happy with Dentocare’s service.”

Helpful Report

Posted 3 years ago

“The order has not yet arrived”

Helpful Report

Posted 3 years ago

Hi, We are very sorry to hear this. Our records have been checked and it can be seen that your order was shipped on the 12th of April via Royal Mail 2nd Class Mail. You should have received this by now. As this is not the case and orders are not trackable, it can only be assumed that your order was lost during delivery. Please contact our customer service team who would be able to further assist you by issuing you a refund or replacement as necessary. Once again, we are extremely sorry about this inconvenience. Dent O Care Team 🦷

Posted 3 years ago

“Placed an order - 12 days layer have still not received it!”

Helpful Report

Posted 3 years ago

Hi Nicola, Thank you for the review. We apologise for this! Our records have been checked and it can be seen that your order was shipped on the 12th of April via Royal Mail 2nd Class. Although there may be some delays due to the Easter bank holiday, this should have reached you by now. As this is not the case, we can only assume that your order has been lost during shipment by Royal Mail. Please could you get in touch with our customer service team who would be able to issue you with a replacement or refund as appropriate? We are once again extremely sorry about this inconvenience and hope that we can make it right. Thank you for understanding, Dent O Care Team

Posted 3 years ago

“It's ideal for me as my gums have shrunk, so helps”

Helpful Report

Posted 3 years ago

“Quick service and great travel kit.”

Helpful Report

Posted 3 years ago

“I placed an order. It got delivered. It was what I wanted.”

Helpful Report

Posted 3 years ago

“Found tablets a bit bulky and did not last overnight as long as I hoped - just over a couple of hours.”

Helpful Report

Posted 3 years ago

Dentocare is rated 4.6 based on 1,885 reviews