“Due to unclear descriptions on the website, the ordered item was incomplete. The cost of complete item would exceed my budget.
Discountedstationery requested the item to be returned for a full refund. Nearly 5mths have lapsed since the item was returned but to date no sign of refund or any communications regards the issue.
Update - Full refund was provided by retailer, without any fuss. very pleased.”
Please note that you have been fully refunded via your original payment method, Paypal in full. If you wish to contact us we will send the Paypal refund reference etc.
Regarding the description which is accurate you emailed us stating: I missed the "desk clamp and pole is not included" text.
We are always here to help and nothing is too much for our customer service department.