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diysecuritycameras Reviews

5.0 Rating 35 Reviews
100 %
of reviewers recommend diysecuritycameras
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About diysecuritycameras:

We are a local Australian owned and operated security business located in Sydney, Australia specialising in Hikvision security products.

Exceptional customer support and satisfaction, providing genuine, quality and reliable products are our core pillars.

With over 25 years' experience within the security industry you can trust our team to advise and support you on your security requirements.

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Amazing customer service. Tony helped me upgrade my NVR to the latest firmware and sent it back to me within 2 business days. But we then had issues with the cameras showing up due to networking issues. Tony helped us troubleshoot via email with very simple instructions and then provided detailed step by step to help us resolve the issue. 5 star rating. I bought the NVR and cameras back in 2016 and they still looked after us 8 years later! Will be back. Highly recommended.
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Posted 1 week ago
Hi Charles, Thanks for taking the time to leave us a review, much appreciated. Glad we were able to resolve the issue for you. Cheers
Posted 1 week ago
Great company to deal with. Tony always gets back to you. I had a few issues (mostly my doing) with installation (network related), Tony pointed me in the right direction.
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Posted 1 month ago
Hi Mario, Really appreciate you taking the time to leave us a review. Cheers
Posted 1 month ago
Fast delivery, well packaged, good communication. Very happy with the camera. Definitely recommend.
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Posted 2 months ago
Hi Greg, Really appreciate you leaving us a review, thanks. Cheers
Posted 2 months ago
Have not dealt with diysecuritycameras for many years. Yet a simple query re mounts was quickly responded to by Tony. Excellent support as always.
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Posted 2 months ago
Hi Tony, Thanks for the kind words and really appreciate you leaving us a review. Cheers
Posted 2 months ago
Customer service was great. I had a lot of questions to ask Tony and he called back and I was on the phone to him for quite some time and sorted me out. I felt his advise to be honest and informative. I'll definitely use him again when I require quality security equipment.
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Posted 3 months ago
Dear Jason, Thank you so much for your amazing 5-star rating! We truly appreciate your kind words and feedback. Cheers
Posted 3 months ago
These folks are amazingly fast. I ordered at 10:20PM one night and they arrived the next day 11:25. This is my second time buying from them and I’m very happy.
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Posted 3 months ago
Dear Alex Thank you so much for your outstanding 5-star rating of diysecuritycameras! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Additionally, we are incredibly grateful for your loyalty as a returning customer. It means the world to us that you chose to purchase from us for a second time. Cheers
Posted 3 months ago
As always Tony was very helpful and the items ordered arrived promptly....l highly recommend dealing with this company..
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Posted 4 months ago
Hi Peter, Appreciate you taking the time to leave us a review. Cheers
Posted 4 months ago
Great customer service before and after every purchase, the first one was in 2016, the most recent in July 2024.
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Posted 4 months ago
Eric, We truly appreciate your support and are delighted to hear that you've had a great experience with us. Thank you for your continued trust and loyalty, it means a lot to us. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. Thank you once again!
Posted 4 months ago
It was a hassle free shopping experience, the shipping was on track and the product was flawless, the website is legit and delivers as promised. Thank you!
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Posted 6 months ago
Dear Pulak Thank you so much for your amazing 5-star rating. We truly appreciate your kind words and are thrilled to hear that your shopping experience was hassle-free. Once again, thank you for choosing diysecuritycameras and for sharing your experience. Cheers
Posted 6 months ago
Very happy with how quickly we received our order
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Posted 6 months ago
Hi Nahum, Really appreciate leaving us a review and glad we could ship your order quickly. Cheers
Posted 6 months ago
Tony has been extremely helpful with assisting me select the correct Hikvision intercom products. I'm no security camera expert so relied on his advice to make the correct purchase. Response time was fast via the online contact function. I had approached other online companies for assistance, however they provided no information for me to feel comfortable purchasing product from them. Products were delivered quickly and on time with excellent communication throughout the ordering process. Thanks!
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Posted 8 months ago
Hi Peter, Thank you so much for your outstanding 5-star rating of diysecuritycameras! We greatly appreciate your feedback and support. We are thrilled to hear that Tony has been incredibly helpful in guiding you towards the correct Hikvision intercom products. We understand that selecting security camera equipment can be overwhelming, especially for those who are not experts in the field. That's why our team is dedicated to providing expert advice and assistance to ensure you make the right purchase. We are delighted that the response time via our online contact function was fast, allowing you to receive prompt assistance when you needed it. We pride ourselves on being responsive to our customers' needs. Thank you again for choosing diysecuritycameras, and we look forward to serving you with exceptional products and service in the future. Cheers
Posted 8 months ago
Order delivered in timely manner
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Posted 8 months ago
Hi Jose, Really appreciate you taking the time to leave us feedback, much appreciated. Cheers
Posted 8 months ago
Ordered some camera brackets online. Ordering process was easy, prices were great and delivery cost was reasonable. They were delivered within a few days of ordering. Would recommend diysecuritycameras and will be using them again in the future. Thanks guys for the excellent service.
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Posted 8 months ago
Hi Graham, It was a pleasure and thankyou for taking the time to leave us a review, much appreciated. Cheers
Posted 8 months ago
Good camera - thank you.
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Posted 8 months ago
Hi Stavros, Glad you liked the camera and we really appreciate you taking the time to leave us a review. Cheers
Posted 8 months ago
Repairs completed and returned quickly
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Posted 8 months ago
Hi Gordon, Glad we could resolve the issue and thank you for taking the time to leave us a review, much appreciated. Cheers
Posted 8 months ago
Very good communication & prompt service. Tony is very helpful with timely tech support. Highly recommend this business.
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Posted 8 months ago
Hi Raj, Really appreciate you taking the time to leave us a review. We are glad that we solved your issue in a timely manner. Cheers
Posted 8 months ago
Good fast service. Thankyou.
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Posted 10 months ago
Hi Richaed, Appreciate you taking the time to leave us some feedback Cheers.
Posted 10 months ago
Shipped incredibly quickly - arrived next day! Staff were helpful and communication was great
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Posted 1 year ago
Hi Alex, Really appreciate you taking the time to leave us a review Thanks
Posted 1 year ago
Excellent and prompt service
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Posted 1 year ago
Hey Tony, Thanks very much for leaving us a review, much appreciated. Cheers
Posted 1 year ago
Excellent customer service, prompt action, expert advice, fast shipping, would recommend.
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Posted 1 year ago
Hi Ray, Thanks very much for leaving us a review. Cheers
Posted 1 year ago
diysecuritycameras is rated 5.0 based on 35 reviews