“As usual, they always send my order out so that it reaches me the next day. Unfortunately, it was 2 days later when I finally received them, but it wasn't their fault, it was Royal Mail who had received the order on the Tuesday and failed to deliver on that day as they promised. They didn't even deliver on the Wednesday, but it was eventually delivered on the Thursday. Royal Mail depot is just about 5 minutes away from my house so why they didn't deliver it on time I don't know or understand. But that had nothing whatsoever to do with E-Cigarette Direct, they did their job on time as usual.”
“I have been a customer for a few years ,I mostly have my juice and accessories delivered, I find the delivery service is excellent always next day as promised ,also when I have had to contact customer services I find staff are very helpful.”
“E-Cigarette Direct are fantastic, I wouldn’t use another business. Always excellent value. Super fast service. Always packaged well. So easy and straightforward!”
